Syed Irfan

Work History

KARAK HABITAT RESTAURANT

Riyadh

10.2019 - 04.2023

Supervised all areas of restaurant to keep it clean and well-maintained.
Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Ensure 100% customer satisfaction. Respond to customer complaints tactfully.

· Project future needs for goods, kitchen and service supplies. Oversee health code compliance.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Prepare shift schedules, process payroll for all restaurant staffs.
As restaurant supervisor complete all restaurant Operation in absence of manager.
· Inspect grooming and attire of staff and check storage area for cleanliness

LITTLE CHEF INDIAN RESTAURANT

manama

06.2014 - 06.2019

Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Developed and implemented standard operating procedures to maintain smooth operations.
Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Maintained accurate records of sales, labor and other costs.
Served consistent portions following recipes and control standards.
Directed food preparation and cooking activities to meet health and safety standards.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.

JOHNNY ROCKETS RESTAURANT (GLOBAL KHARAFI)

Manama

06.2011 - 06.2013

Completed restaurant opening and closing functions that included POS report generation.
Maintained updated inventory of alcoholic beverages and serving supplies monthly basis.
Coordinated foodservice operations between kitchen staff and dining room servers.
Stayed up-to-date on menu changes to help customers make food choices.
Greet customers and present the menu.
Take meal and beverage orders from customers and place orders in POS.
Make menu recommendations and inform patrons of any specials and make suggestive selling of food items.
Deliver meals and beverages to tables when they have been prepared.
Check that customers are satisfied with their meals two-bite check back offer dessert after meals.

FUDDRUCKERS RESTAURANT (ARABIAN FOOD SUPPLY) AFS.

Jeddah

09.2006 - 09.2010

Ensure the Guest feels important and welcome in the restaurant.
Present menu, answer questions, and make suggestions regarding food and beverages.
Serve the Guest in an accommodating manner.
Ensure hot food is hot and cold food is cold.
Adhere to timing standards for products and services
Apply a positive suggestive sales approach to guide Guests
Pre-bus tables; maintain table cleanliness.
Must follow all cash handling policies and procedures.
Documented orders accurately to track sales and properly bill guests.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.