Syed Junaid Akhtar
Production Manager/ Operations Manager
New Delhi
Summary
Seeking top / senior management assignment in the general management /overall business operations /sales & marketing with a progressive company into manufacturing / distributing Medical Devices and aids
Professionally matured business manager with an experience of 12+ years predominantly in managing entire operations with prestigious company manufacturing Medical Devices and Hearing Aids in the field of ENT and the hearing impaired. Currently working with SONIC INNOVATIONS, Sector -57, Noida as Senior Hearing Aid Technician/In-House Fitter and Material Manager; consistent record of surpassing production and profitability targets year on year. Demonstrated competencies in contributing strategic and operational drivers across multifunctional domains including- Production, Marketing, Exports and Imports, Channel development, Procurement & Logistics, and Administration- to achieve overall growth and profitability targets. Wide experience in channel management, new product development, product launch, revamping product/marketing mix and building /retaining teams of cohesive performers. Adequate entrepreneurial stint with record of profitably managing self promoted business and consultancy in consumer electronics for 7 years. Articulate and assertive with fine-tuned leadership, training, motivation analytical and troubleshooting skills.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Senior Hearing Aid Technician/In-House Fitter and Material Manager
SONIC INNOVATIONS
08.2010 - 06.2018
- Spearheading entire operations and material management with final accountability to realize production, sales and profitability objectives.
- Contributing strategic and policy drivers across all functional domains including sales & marketing, production, procurement, HR/administration to achieve desired productivity levels.
- Designing and implementing innovative marketing strategies to capture the lost markets in all potential market segments.
- Revamping the market mix with focus on fast moving products and high potential markets to increase sales and improve revenue generation.
- Creating / developing a strong network of dealers to ensure wide distribution and deeper market penetration.
- Driving initiatives to develop and launch of new products to maximize overall revenue inflows.
- Exploring export markets and developing export markets for indigenously manufactured products.
- Acquired wide experience in creating and developing dealer network pan India to maximize reach.
- Commenced career with the company in Production and R & D function and gained first hand expertise in manufacturing operations.
- Providing Product and Software training and Testing and Diagnosis and Fitting of Hearing Aids and councel the patients.
Senior Hearing Aid Technician
STARKEY LABS INDIA PVT. LTD.
07.2007 - 08.2010
- Was accountable for imparting class room training to New joiners’ of the above verticals such as product knowledge, Selling skills and on the Job Coaching / training.
- Monitored progress during training, providing feedbacks & reviewing student’s performance.
- Efficiently created brand awareness and meeting targets of training & delivery as per specified standards.
- Worked for center of excellence in corporate with technical requirements and matters.
- Interacted with the functional heads to gather their requisites and delivered customized training programs based on their expected lines.
- Designed & conducted customized training programs based on process requirements, aligning training & development initiatives with the organizational goals.
- Determined training needs of executives and designed / conducted need-based training programs to enhance their operational efficiency leading to increased productivity.
- Evaluated the performance of the trainees post-training and monitoring sales growth.
- Provided superior training to middle & senior level managers on key modules such as Resource utilization, People management and Business strategy.
- Concentrated on confidence building measures to restore the morale of the existing staff.
Shell and Ear Mould Lab Technician(Hearing aid Technician)
WIDEX INDIA PVT LTD.
06.2005 - 07.2007
- Handled preparation of the outer shell of customized hearing aid i.e. CIC, ITC, ITE, IIC etc., with the help of the Ear impression of the client; these impressions are taken by us or by an Audiologist.
- Handled fitting of the electronics circuitry inside the customized shell of the hearing aid.
- Worked on the task of EAR Mould making, which is made for behind the Ear hearing aids; for snug fitting of this hearing aid, the ear moulds are made up of different materials like Hard & Soft.
- There are many types of Ear moulds like Ear plugs, Swim Plugs, Musician plugs and Noise Reducer etc.
Education
MBA - Operations
NIMS
JaipurBachelor of Science - undefined
CMJ University
ShillongDiploma in Hearing Language and Speech - undefined
AYJNIHH
New DelhiDiploma in Hearing Aid and Ear Mould Technology - undefined
AIISH
MysoreSkills
General Management
Personal Information
Date of Birth: 02/26/77
Timeline
Senior Hearing Aid Technician/In-House Fitter and Material Manager
SONIC INNOVATIONS
08.2010 - 06.2018
Senior Hearing Aid Technician
STARKEY LABS INDIA PVT. LTD.
07.2007 - 08.2010
Shell and Ear Mould Lab Technician(Hearing aid Technician)
WIDEX INDIA PVT LTD.
06.2005 - 07.2007
MBA - Operations
NIMS
Bachelor of Science - undefined
CMJ University
Diploma in Hearing Language and Speech - undefined
AYJNIHH
Diploma in Hearing Aid and Ear Mould Technology - undefined
AIISH
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