Eager to contribute to effective hospital operations, enhance patient care systems and support a culture of excellence and continuous improvement in a dynamic health care setting
Overview
6
6
years of professional experience
Work History
Supervisor
SRS Recovery services
03.2021 - Current
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Negotiated with suppliers to secure cost-effective resources.
Implemented quality control measures, significantly reducing error rates.
Managed budget for department, ensuring all expenses stayed within allocated funds.
Patient care coordinator
Liberty multi speciality hospital
08.2019 - 03.2021
Maintained accurate records of all patient care activities using electronic health record systems.
Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Assisted physicians in performing various procedures related to patient care needs.
Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Scheduled appointments for patients and coordinated follow-up visits as needed.
Developed treatment plans based on individualized assessment of each patient's needs.
Communicated with patients to ensure quality of care and develop care plans.
Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
Completed insurance verifications and claim forms for patient intake and processing.
Managed patient admission and discharge processes, ensuring smooth transitions.
Established strong work network by building professional relationships with physicians and fellow employees.
Education
Masters - Hospital administration
Acharya Nagarjuna University
01.2018
Bachelor - commerce
Acharya Nagarjuna University
01.2016
Skills
Sales operation
Budget management
Quality improvement
Team management
Patient centred care
Infection control
Payroll processing
Process monitoring and improvement
Documentation and reporting
HIPAA protocol adherence
Healthcare documentation
Insurance practices
Insurance verification
Patient documentation
Cross-functional teamwork
Disclaimer
I do hereby declare that the above statements mentioned in my resume are true and correct to the best of my knowledge and belief.