SYED KARAR HUSSAIN JAFFERY
Hyderabad
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Royaloak
Hyderabad
10.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Created promotional campaigns to increase brand awareness and attract new customers.
Head Cashier
Max Lifestyle International PVT LTD
Hyderabad
10.2017 - 10.2023
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Verified employee timecards for accuracy and completeness prior to submitting payroll information.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
Buddy Trainer
PVR Cinemas
Hyderabad
06.2015 - 09.2016
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Achieved cost-savings by developing functional solutions to problems.
- Delivered products to customer locations on time.
- Maintained schedule of class assignments to meet deadlines.
Education
Bcom -
Osmania University
Hyderabad04-2017
intermediate -
Madina Vocational College
HyderabadSkills
- Store Organization
- Operations Oversight
- Records Management
- Department Oversight
- Customer Relations
- Stock management
- Loss Prevention
- Sales Strategies
- Hiring and Training
- Store Opening and Closing
- Problem-Solving
- Pivot tables
- Cost Control
- Retail Operations
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Assistant Store Manager
Royaloak
10.2023 - Current
Head Cashier
Max Lifestyle International PVT LTD
10.2017 - 10.2023
Buddy Trainer
PVR Cinemas
06.2015 - 09.2016
Bcom -
Osmania University
intermediate -
Madina Vocational College
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