Syed Kashif Raza Abidi
Lucknow,UP
Summary
Seeking assignments in Human Resource Operations with a growth‐oriented organization.
Employee engagement specialist with acrogen track record in driving organizational success through strategic initiatives. Skilled in fostering team collaboration, adapting to changing needs, and delivering measurable results. Expertise in employee relations, performance management, and creating positive work culture. Recognized for strong communication skills, problem-solving abilities, and focused approach to achieving objectives.
Overview
18
18
years of professional experience
Work History
Employee Engagement Manager
TalentBurst
05.2014 - 11.2023
- Oversee the end-to-end hiring and onboarding process for all positions
- Create, submit, and update candidate profiles in Job Diva
- Manage a team of four members, monitoring operations to ensure progress and efficiency
- Ensure compliance with all hiring policies, procedures, and techniques, while recommending improvements (e.g., offer approval forms, background checks, and screenings)
- Prepare and send new hire paperwork for Canadian employees, including agreements, TD1-Federal, TD1-Provincial, and other required documents
- Conduct reference checks and collaborate with hiring managers to ensure candidates meet high standards of quality and reliability
- Support the Talent Acquisition Team with Human Resources functions, including the new hire onboarding process and follow-up with candidates regarding paperwork
- Ensure compliance with applicable laws and regulations related to new hires
- Review new hire forms and legal documents, such as I-9, W-4, offer letters, ADP forms, and agreements
- Provide consultants with benefit packages, including 401(k) plan details
- Send Day 1 reporting instructions to consultants
- Distribute benefits and ADP login information to consultants
- Issue extension letters, pay rate changes, reimbursement increases, or expense adjustment letters to consultants as needed
- Contact employees to resolve discrepancies or incomplete documentation
- Assist employees with timesheet submissions
- Submit timesheets on a weekly or bi-weekly basis through designated Vendor Management Systems (VMS)
- Onboard interns in bulk, including international students on OPT/CPT programs
- Coordinate with consultants and attorneys to gather paperwork required for H1B filings
- Facilitate the successful integration of new hires into payroll and ensure their enrollment in ADP
- Send weekly 'check-in' emails to all active consultants
US‐ Human Resources‐ Sr. Executive
American CyberSystems
08.2012 - 07.2014
- Facilitated the transition of several major multinational corporation (MNC) clients
- Managed multiple client accounts simultaneously with efficiency and precision
- Utilized ERP software (HG Comply) for effective candidate data management
- Operated Vendor Management Systems (VMS), including Ariba and Econometrix, to streamline processes
- Engaged in ongoing client communication to enhance and optimize operational workflows
- Prepared and provided offer letters to consultants
- Administered U.S
- Benefits programs for consultants, ensuring comprehensive coverage and support
- Conducted background checks (BGC) and drug tests (DT) for U.S.-based consultants
- Executed onboarding activities for consultants to ensure a smooth integration process
- Performed reference checks to verify candidate qualifications and reliability
- Completed E-Verify processes for consultants to confirm employment eligibility
- Managed pre- and post-Day 1 activities to support a seamless onboarding experience
- Oversaw payroll administration for U.S
- Consultants, ensuring accuracy and timeliness
- Generated and delivered reports as required to meet business needs
- Handled leave and absence management for consultants with attention to policy compliance
- Served as the single point of contact (SPOC) for U.S
- Consultants, addressing inquiries and concerns
- Provided backup and support to the manager and administration team during absences or periods of high workload
US‐ Human Resources‐Executive
Artech Infosystems Pvt Ltd.
12.2011 - 07.2012
- Oversee the end-to-end hiring and onboarding process for all positions
- Create and manage consultant profiles on the HGComply portal
- Handle onboarding formalities and complete paperwork, including I-9 forms, federal withholding, state tax forms, ADP direct deposit setup, employment contract agreements, and ID verification documents
- Arrange background checks and drug tests, coordinating with respective representatives; notify recruiters and managers upon completion
- Maintain consistent follow-up with consultants to ensure timely completion of paperwork
- Verify consultant documentation through USCIS E-Verify (U.S
- Department of Homeland Security)
- Provide Day 1 reporting instructions to consultants
- Submit timesheets on a weekly or bi-weekly basis across various Vendor Management System (VMS) portals
- Follow up on timesheet submissions and expense reports
- Conduct reference checks for candidates and share results with clients
- Monitor employee payroll follow-ups and assist with payroll execution
- Support the payroll department with payroll audits
- Assist the payroll department with client invoice audits
Sr. Business Associate
Fiserv India Pvt Ltd.
01.2009 - 10.2011
- Company Overview: Client: StoneRiver
- Managed workers' compensation bills overdue by more than 180 days
- Coordinated with various stakeholders, including insurers, employers, and physicians
- Handled business correspondence, including letters and faxes
- Achieved monthly collection targets consistently
- Delivered refresher training to multiple associates to enhance performance
- Mentored and coached new agents on the floor to improve team productivity
- Client: StoneRiver
Collection Agent
Iqor India Pvt Ltd.
01.2008 - 12.2008
- Company Overview: Client: Bell Canada
- Handled both inbound and outbound calls to manage collections
- Secured payments for outstanding invoices overdue by more than 30 days
- Consistently met monthly performance targets
- Client: Bell Canada
Customer Care associate
Impulse Micro Electronics Pvt Ltd.
06.2005 - 10.2007
- Worked for nearly 28 months as a CSR
- Handling the queries and complain of the customers
- Working on emails
Education
MBA -
Amity University
Lucknow, India01-2011
B.COM -
Shia P.G College
Lucknow03-2005
12th -
Unity College
01.2002
10th -
Lucknow Public Collegiate
01.2000
Skills
- Effective Communication
- Collaborative Teamwork
- Proficient in Adapting to Change
- Eager to Embrace Challenges
- Coaching and mentoring
- Customer relationship management
- New hire onboarding
- Talent management
Languages
English
Hindi
Urdu
Personal Information
Marital Status: Single
Hobbies and Interests
Listening to music
warded Excellence in Customer Service Quality: Recognized by TalentBurst in December 2015 for outsta
- Process Optimization and Document Implementation: Streamlined the onboarding process by introducing critical documentation, enhancing efficiency and compliance. Received multiple appreciation emails from employees and clients, acknowledging the improvements.
- Performance Recognition: Earned a 35% appraisal increase after completing one year, reflecting strong performance and contributions to organizational success.
Additional Information
- Leadership and Team Dynamics: Known for a humble, soft-spoken, and approachable demeanor, I foster a respectful and collaborative environment, treating all subordinates and team members with dignity while maintaining high professional standards.
- Commitment to Growth: Passionate about continuous improvement, I proactively seek opportunities to enhance processes, support team development, and contribute to organizational success with a calm, solution-oriented mindset.
Timeline
Employee Engagement Manager
TalentBurst
05.2014 - 11.2023
US‐ Human Resources‐ Sr. Executive
American CyberSystems
08.2012 - 07.2014
US‐ Human Resources‐Executive
Artech Infosystems Pvt Ltd.
12.2011 - 07.2012
Sr. Business Associate
Fiserv India Pvt Ltd.
01.2009 - 10.2011
Collection Agent
Iqor India Pvt Ltd.
01.2008 - 12.2008
Customer Care associate
Impulse Micro Electronics Pvt Ltd.
06.2005 - 10.2007
10th -
Lucknow Public Collegiate
MBA -
Amity University
B.COM -
Shia P.G College
12th -
Unity College
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