Results-driven professional with 6+ years of expertise in Overseas Education Advisory and Immigration Assistance, excelling in relationship management, problem-solving, and delivering exceptional customer experiences infast-paced, high-pressure environments.
Counselling – Overseas Education & Immigration – Guided students in selecting courses and institutions in USA, Canada, and Australia; provided end-to-end counselling on admissions, immigration, visa processes, and pre-departure preparation; assisted clients with Permanent Residency (PR) visa applications and pathways; ensured personalised guidance to align academic goals with career aspirations.
Training & Curriculum Management – Lead end-to-end operations for PTE Academic and Duolingo English Test programs; design and update exam-focused curricula; recruit, train, and mentor faculty; integrate innovative teaching tools to enhance learning outcomes.
Student Success & Operations – Conduct placement tests, create personalised study plans, monitor progress, and implement targeted interventions; oversee daily centre management, enrolments, academic records, and compliance with institutional and exam body standards.
Growth & Brand Development – Drive marketing initiatives, partnerships, and demo sessions to boost enrolments; ensure operational efficiency, student success rates, and revenue targets; maintain the centre’s reputation for excellence in test preparation.
Training & Operations Manager
Date of Birth: 02/07/92