Syed Khaja Moinudeen. Y
Branch manager
Chennai
Summary
To strengthen my quest and to enthuse the organization to develop motivate and promote the sleeping skills of its employees for the organization’s benefit in the long run. Experience in asset sales with cross functions like expertise in sales. Experience in sales industry combining strong selling skills with business acumen to positively contribute organizations bottom line and to achieve corporate goals.
Overview
21
21
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Branch Head
DBS Bank India Limited
11.2023 - Current
- Deepening CASA value through ETB relationship management and onboarding of NTB clients.
- Enhancing branch profitability through effective operations management and sales performance.
- Managing customer service lobby to ensure superior service quality and customer satisfaction.
- Leading, motivating, and monitoring team performance to achieve business and service targets.
- Increasing fund-based and non-fund-based income through advances and para-banking products.
- Overseeing branch operations and conducting monthly surprise verifications.
- Ensuring timely sanction and disbursement of advances within defined Turnaround Time (TAT).
- Achieving targets for CASA, Term Deposits, FCNR deposit, TPP (Life, Health & General Insurance), Gold Loans, and Asset Products (Mortgage, Prime, Consumer Loans)
- Managing and servicing High Net Worth Individual (HNI) customer portfolios.
- Conducting onboarding and joint calls with Personal Bankers, Sales Officers, and Relationship Managers.
- Driving team motivation and business generation to achieve branch and team targets.
- Managing onsite and offsite ATM operations.
- Improving team efficiency and productivity through continuous training and performance coaching.
- Hiring, training, and motivating the sales team to achieve business goals.
- Initiating and executing marketing and promotional activities for banking products.
- Provided customized financial solutions within regulatory and policy frameworks.
- Led and motivated teams to consistently achieve and exceed business targets.
- Demonstrated expertise in concept selling of banking and investment products including Mutual Funds, Insurance, Tax Planning, and Advisory Services.
- Played a key role in driving continuous improvement initiatives in sales performance, customer acquisition, and business development.
- Designation: Regional Sales Manager
- Period: February 2018 – October 2023
- Promotion: Promoted to Associate in 2023, Promoted to Senior Associate in 2025
Branch Sales Manager
YES Bank LTD
01.2017 - 02.2018
- HANDLING 8 member TEAM to ensure acquisition & value build of new to Bank FIRST BUSINESS Product/ Program & Trade/ Fx led CASA customers in the branch in the identified segments.
- To ensure high value enhancement through acquisition & deepening in the mapped portfolio. To provide a differentiated customer experience.
- To focus on profile based cross sell of value-added products such as Trade Forex, CMS, POS, Life Insurance, General Insurance, credit card, Payment gateway solutions, doorstep banking, working capital / loan needs & OPDT and family SA.
- To ensure on boarding, M 1 activation, Value build up & AQB maintenance of accounts acquired. To Master referral opportunities to grow portfolio.
- To ensure catchment mapping & scoping for the CASA business with the help of CRPs along with BBL & prepare a wish list of potential high value customers from each identified segment in the catchment
- To maintain continuous customer engagement with all customers sourced by self & team through customer visits & proactively resolve customer issues/ queries.
- To provide regular inputs to product team on opportunities & segmentation, product features & quality of portfolio acquired along with competition benchmarking.
- Designation (Internal) : Manager
Acquisition Relationship Manager
IndusInd Bank Ltd
11.2008 - 01.2017
- Sourcing NTB clients for CASA, Term Deposits, FCNR Deposits, and TPP (Life Insurance, Health & General Insurance).
- Cross-selling Credit Cards, Personal Loans, Loan Against Property (LAP), Home Loans, Gold Loans and other Retail & Corporate Banking products.
- Handling Trade Finance and Forex transactions.
- Acquiring new customers through cold calling, tele-calling and road show / marketing activities.
- Managing and servicing Branch Retail as well as High Net Worth Individual (HNI) clients.
- Internal Designation: Chief Manager
- Career Progression: Joined as Executive – November 2008, Promoted to Assistant Manager – July 2012, Promoted to Deputy Manager – June 2014, Promoted to Manager – July 2015, Promoted to Chief Manager – August 2016
Team Leader – Prime Finance
Head Start Services Pvt Ltd
01.2007 - 06.2008
- Consistently achieved month-on-month targets.
Team Leader – DST of HSBC
Synergy Relationship Management Services Pvt Ltd
01.2006 - 12.2006
- Achieved month on month target.
Team Leader – DST of Citi Financial
Alfa Management Services Pvt. Ltd.
07.2005 - 12.2005
- Consistently achieved month-on-month targets.
- Tenure / Roles: Jan 2005 – Jun 2005: Senior Sales Executive
Education
Bachelor of Commerce -
GPA: 60%
MBA - Marketing
(Perusing)
Airline Course I.A.T.A - undefined
Diploma in Computer Application - undefined
Skills
Dynamic team Player
Sense of responsibility
Highly Inquisitive
Creative and resourceful
Excellent Skills in communication and collaboration
Accomplishments
- Awarded for highest revenue generation
- An accomplished Branch Head who successfully transformed the branch into a profitable unit. Recognized for highest revenue generation across CASA, Term Deposits, Life, Health, and General Insurance, with strong expertise in HNI relationship management and TPP business. Successfully mobilized ₹30 Crores CASA, ₹8 Crores NTB, and ₹1 Crore Life Insurance premium, and qualified for MDRT (Dubai) by mobilizing and releasing ₹1.85 Crores in qualifying TPP business (Life and Health Insurance). Awarded the Millionaire Branch recognition and consistently appreciated by the National Head, Regional Head, and Cluster Head for driving business growth, profitability, and team performance, while ensuring strict adherence to compliance, governance, customer service, and grievance redressal at Triplicane Branch, Chennai.
- Awarded Best RSM in June 2018 for excellent performance, Best Region in AMJ 2018, T20 Award in August 2018, and Best TPP Award in July 2018, with special recognition and rewards from the National Head for outstanding achievements.
- 92nd Founder’s Day Award – December 2018; LISSA Award – 2019 as Top Performer in CASA and TPP; rewarded and awarded by the National Head for outstanding performance.
- Received appreciation from the National Sales Head for securing 3rd Position in Q1 2022 under the RSM Category for outstanding CASA and TPP performance.
- Awarded 1st Position in the “Seek the Peak” Contest – May 2022 as Top Performer in CASA and TPP, with appreciation received from the National Sales Head and Zonal Head.
- Awarded and rewarded by the Zonal Head for outstanding performance and achieving 1st Position Pan India in TPP (RSM Category) under the H1 Hall of Fame Awards 2022.
- Received Excellent Performance Awards for CASA and revenue consistently from 2009 to 2011.
- Awarded Best Life Insurance Award along with CASA and revenue recognition from 2009 to 2011.
- Recognized for Outstanding Performance from 2009 to 2012.
- Won Life Insurance and Health Insurance Contests as Best Performer in 2009, 2010, 2013, 2014, 2015, and 2016.
Certification
IRDA – CERTIFICATION IN LIFE INSURANCE S General Insurance
Interests
Hobbies : Playing Cricket
Timeline
Branch Head - DBS Bank India Limited
11.2023 - Current
Branch Sales Manager - YES Bank LTD
01.2017 - 02.2018
Acquisition Relationship Manager - IndusInd Bank Ltd
11.2008 - 01.2017
Team Leader – Prime Finance - Head Start Services Pvt Ltd
01.2007 - 06.2008
Team Leader – DST of HSBC - Synergy Relationship Management Services Pvt Ltd
01.2006 - 12.2006
Team Leader – DST of Citi Financial - Alfa Management Services Pvt. Ltd.
07.2005 - 12.2005
University of Madras - MBA, Marketing
Airline Institute - Airline Course I.A.T.A,
Vigneswara Educational Centre - Diploma in Computer Application,
University of Madras - Bachelor of Commerce,
Declaration
I hereby declare that the details furnished by me above are true to the best of my knowledge. Station: Chennai. Date
playing sports, Traveling
cricket and chess, traveling to explore new places.