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SYED MAAZ AHMED
Mysore,KA
Summary
Dynamic professional with extensive experience in operations management and resource coordination at Royal Infra Projects. Proven track record in optimizing workflows and enhancing efficiency. Skilled in supply chain management and adept at fostering strong stakeholder relationships. Committed to delivering exceptional results through strategic planning and effective team leadership.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Site Coordinator
Royal Infra projects
Mysore
02.2025 - Current
- Coordinated project schedules and resources across multiple construction sites.
- Maintained clear communication between stakeholders and on-site teams daily.
- Assisted in planning and organizing site logistics for efficient operations.
- Implemented best practices for site management to enhance workflow efficiency.
Warehouse Administrator
Al Khayyat Investments (AKI)
Dubai
08.2023 - 07.2024
- Led a team of 15 members in cold storage outbound and returns, overseeing inspection, sorting, and dispatching of FMCG products.
- Managed outbound operations and quality checks, ensuring accurate order processing and timely dispatch in ambient section.
- Optimized warehouse storage capacity through layout reorganization and efficient space utilization practices.
- Facilitated communication between warehouse shifts, enhancing handovers and workflow coordination.
- Maintained daily warehouse operations, ensuring compliance with safety standards and cleanliness.
- Conducted annual inventory counts, swiftly reconciling discrepancies to uphold accurate stock information for all products.
Content Reviewer
Amazon India
Bengaluru
02.2020 - 10.2022
- Reviewed websites and Amazon product pages for content quality, ensuring adherence to internal guidelines covering site navigation, visual layout, and overall usability.
- Directed content and information on amazon platform by gathering data from other departments, integrating data into content management system, and analyzing user engagement and website traffic metrics.
- Prepared performance management reports to track and analyze campaign data, focusing on search relevance and keyword effectiveness.
- Assisted in the development of new content categories, conducting thorough research to inform accurate categorization and tagging practices.
- Supported A9 Quality Auditing team as auditor, coordinated training and mentoring sessions for new hires, and shared insights with the team.
Customer Relation Officer
HGS-Hinduja Global Solutions Limited
Mysore
11.2016 - 05.2017
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed ongoing customer relations to enhance retention and satisfaction.
- Answered product and service inquiries, suggesting additional offerings to engage potential customers.
- Provided customer service by resolving queries related to online purchases over the phone.
Education
Master of Business Administration - Logistics And Supply Chain Management
Vels University
Chennai05-2019
Bachelors in Business Management - Finance
MICA College
Mysuru08-2016
Associate of Commerce - Commerce
St. Philomena's College
Mysuru06-2013
SSLC -
St Matthias High School
Mysuru05-2011
Skills
- Construction management
- Site risk assessment
- Logistics coordination
- Supply Chain Management
- Operations management
- Inventory management systems
- Logistics software
- Budget management
- Expense tracking
- Operational analytics
- Database management
- Project tracking tools
- Stakeholder communication
- Team collaboration
- Construction documentation
- Construction management
Accomplishments
- I was able to achieve a precision of 99% consistently over the past years, with a target of 98.5%.
- Top performer for 3 consecutive quarters at Al Khayat Investments for fulfilling the processed orders.
Disclaimer
I Syed Maaz Ahmed, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Awards
- Rookie Rockstar Award by Amazon
- Just Do It Award by Amazon
- Above and Beyond Award by Amazon
Languages
Excellent, Very Good, Very Good, Very Good
Languages
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
kannnada
Upper Intermediate (B2)
B2
Timeline
Site Coordinator
Royal Infra projects
02.2025 - Current
Warehouse Administrator
Al Khayyat Investments (AKI)
08.2023 - 07.2024
Content Reviewer
Amazon India
02.2020 - 10.2022
Customer Relation Officer
HGS-Hinduja Global Solutions Limited
11.2016 - 05.2017
Master of Business Administration - Logistics And Supply Chain Management
Vels University
Bachelors in Business Management - Finance
MICA College
Associate of Commerce - Commerce
St. Philomena's College
SSLC -
St Matthias High School