Syed Mujahid Ahmed
Hyderabad
Summary
Seeking excellence in the chosen professional field through self-motivation, hard work and augmentation of core skills for effectively delivering the top-notch quality, which contribute to the success of organization and opportunity to upgrade my technical skills. Believe strongly in the concept of work through positive motivation. The career planning consists of effective implementation of given task and responsibilities.
Overview
3
3
years of professional experience
Work History
Jr PROJECT PLANNER
Expertise Contracting co
Jubail
2019.01 - 2020.06
- Assisting the senior Planner/ Project Managers in the formal reporting procedures
- Recording of site progress and updating the same excel
- Recording the pre-work procedure progress and updating the same excel
- Preparing Stand-Alone Programmes for variations issued in site
- Assisting the senior management in the process of claims through different delay analysis techniques
- Preparing and updating KPIs for Man power, Cost, Progress Curves etc., Reporting the critical issues to the project manager on a regular basic.
Sales Development Manager
HDFC LIFE
Hyderabad
2018.08 - 2019.01
- Generate leads for lead generators
- Developing growth strategies and plans
- Managing and retaining relationships with existing clients
- Increasing client base
- Having an in-depth knowledge of business products and value proposition
- Identifying and mapping business strengths and customer needs
- Researching business opportunities and viable income streams.
Back Office Administrator
Brilliant Model School
Karimnagar
2017.10 - 2018.07
- Supervise administrative staff and divide responsibilities to ensure performance
- Coordinate office activities and operations to secure efficiency and compliance to school policies
- Manage phone calls and correspondence (e-mail, letters, packages etc.)
- Create and update records and databases with personnel, financial and other data using MS Excel
- Track stocks of office supplies and place orders when necessary
- Submit timely reports and prepare presentations as assigned
- Assist colleagues whenever necessary.
Phone Banking Officer
ICICI Bank
Hyderabad
2017.02 - 2017.09
- Handling Customer Queries and Providing Information as per Defined Standards
- Effective Redressal of all Customer Complaints and Providing Solutions/escalating Problems
- Follow Up On Escalations and Closing Them
- Educating Customers About Bank's other Products and Services (cross Selling)
- Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement
- Improve Efficiency as per Interactions and Feedback Received
- Updating Product and Processes in Databank.
Customer Service Associate (IN CAP)
Amazon Development Center
2020.09
- Worked in IN retail, IN Digital services and NAMU
- Respond promptly and professionally to incoming customer inquiries in person by telephone, by chats and by emails
- Maintain an updated knowledge of the organization’s products, services and customer service policies
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Participate in training opportunities provided by the organization
- Friendly and welcoming manner with customer and customer service team
- Ability to explain complex concept in a clear, simple manner to customer.
Education
Diploma in Quality Control & Quality Analysis -
IMECH Institute, Red Hills, Hyderabad
01.2016
High School -
Sagar Memorial High School at Vidyanagar, Karimnagar
01.2009
B.Tech (Aeronautical Engineering) -
Kasireddy Narayan Reddy College of Engineering & Research (Affiliated to JNTU, Hyderabad.)
Intermediate (M.P.C.) -
Trinity Jr.College at Mukarampura, Karimnagar
Skills
- Non-Destructive Testing (NDT) level 2 Using Visual Testing Method
- Non-Destructive Testing (NDT) level 2 Using Penetrant Testing Method
- Non-Destructive Testing (NDT) level 2 Using Radio Graphic Testing Method
- Non-Destructive Testing (NDT) level 2 Using Ultra Sonic Testing Method
- Non-Destructive Testing (NDT) level 2 Using Magnetic Particle Testing Method
- Having good knowledge in Auto CAD and CatiaV5.
Personality Traits
- Strong motivational and working skills.
- Exceptional presentation and interpersonal skills.
- Ability to work in team as well as individual.
- Passionate to Learn New Things
Appreciation Certificates
- Merit certificate for secured 1st in the event Sky Rocket Mania.
- Appreciation certificate for participating as an Organizer
- FAeronautical Department during the Upagna 2k13 National Level Technical Students Fest.
- Merit certificate for secured 2nd in the Para Dive.
- Appreciation certificate for secured 3rd in the Science Fair.
- Certificate of Appreciation for Paper Presentation.
Participation Certificates
- Certificate of participation in the event Paper Presentation.
- Certificate of participation in the event Power Point Presentation.
- Certificate of participation in the event Technical Quiz
- Certificate of participation in the event Drawing Topic & Natural Scenery.
- Certificate of participation in the event KABADDI.
Internship
Aircraft Maintenance Procedures, 08/2014 - 11/2014, Telangana Aviation Academy Hyderabad, INDIA, Basic Knowledge of Aircraft Engines, Process of towing, Process of Taxing, Process of Refueling, Navigations Lights
Personal Information
- Father's Name: Syed Azmath Ali
- Gender: Male
- Marital Status: Married
Passport Number
W2985905
Languages
English, Hindi, Urdu, and Telugu
Disclaimer
I hereby confirm that the information given above is true to best of my knowledge.
Timeline
Customer Service Associate (IN CAP)
Amazon Development Center
2020.09
Jr PROJECT PLANNER
Expertise Contracting co
2019.01 - 2020.06
Sales Development Manager
HDFC LIFE
2018.08 - 2019.01
Back Office Administrator
Brilliant Model School
2017.10 - 2018.07
Phone Banking Officer
ICICI Bank
2017.02 - 2017.09
Diploma in Quality Control & Quality Analysis -
IMECH Institute, Red Hills, Hyderabad
High School -
Sagar Memorial High School at Vidyanagar, Karimnagar
B.Tech (Aeronautical Engineering) -
Kasireddy Narayan Reddy College of Engineering & Research (Affiliated to JNTU, Hyderabad.)
Intermediate (M.P.C.) -
Trinity Jr.College at Mukarampura, Karimnagar
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