25 Years of professional experience
Syed Nayeem
Khaja
Hyderabad
Summary
Proactive and meticulous Assistant Service Manager with over 15 years of experience in Type industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Adept individual with more than 15 years working as Manager for $1000000 revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing and market positioning.
Innovative and goal-oriented Management professional committed to Aftersales. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action.
Reliable employee seeking Service Manager position. Offering excellent communication and good judgment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Service Manager with over Number 24 years of experience in Automotive. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
4
4
years of post-secondary education
4
4
Bachelor of commerce
2
2
English, Arabic and Urdu
Work History
Automotive Service Manager
United Motors Company Chrysler Dodge Jeep Ram Fiat Kingdom Of Saudi Arabia
Riyadh
10.1995 - 03.2020
- Managed overstocking, restocking and inventory control procedures during Type shift.
- Achieved Number% increase in productivity in fixed operations, parts and service department.
- Increased part shipment ratings by Number% through effective management of recall projects.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
- Supervised and performed human resource management functions for Number subordinates.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth Type operations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Automotive Service Manager
United Motors Company Chrysler Dodge Jeep Ram Fiat Kingdom Of Saudi Arabia
Riyadh
10.1995 - 03.2020
- Increased part shipment ratings by Number% through effective management of recall projects.
- Achieved Number% increase in productivity in fixed operations, parts and service department.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited and developed employees for Type department.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
Education
Osmania University - Bachelor of Commerce
Standard Public School
Hyderabad 04.1987 - 08.1990
Skills
Automotive Business Development
Accomplishments
- Achieved 95% by completing Sales Budget with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
- Resolved product issue through consumer testing.
- Supervised team of Number staff members.
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of Number in the development of Project name.
- Documented and resolved Issue which led to Results.
Affiliations
Chrysler Dodge Jeep Ram Fiat (FCA) Mopar Parts
Certification
FCA Training
Skills
FCA Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Staff Management
Timeline
Aftersales
01-2012
Automotive Service Manager
United Motors Company Chrysler Dodge Jeep Ram Fiat Kingdom Of Saudi Arabia
10.1995 - 03.2020
Automotive Service Manager
United Motors Company Chrysler Dodge Jeep Ram Fiat Kingdom Of Saudi Arabia
10.1995 - 03.2020
Osmania University - Bachelor of Commerce
Standard Public School
04.1987 - 08.1990