Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Timeline
AccountManager
SYED PARVEZ AHMED

SYED PARVEZ AHMED

Bengaluru

Summary

Dynamic IT professional with extensive experience at JW Marriott Bengaluru, specializing in IT infrastructure management and project implementation.

Overview

8
8
years of professional experience

Work History

Sr. Cluster IT Specialist

JW Marriott Bengaluru Prestige Golfshire Resort & Spa
Bengaluru
11.2024 - Current
  • Led a team of IT professionals to successfully complete a major IT project on time and within budget
  • Developed a backup and disaster recovery lan that ensures data integrity and availability
  • Handling Mi internal and external IT audits such as BSA, ISRA, CSAT, IPPA, PSR etc.
  • Installed operating systems, applications, patches, updates. as needed.
  • Conducted regular maintenance checks on computers, servers, and other IT equipment.

IT Executive

ITC Infotech Pvt Ltd
Bengaluru
04.2022 - 10.2024
  • First point of contact for all technical issues/queries being part of the internal technical support and escalate the issues to responsible departments(server, Networks, IT Security access team etc.)
  • Managing AD: Creating, deleting, and managing user accounts; resetting passwords; creating DLs and shared mailbox SharePoint access; MFA; Intune; etc.
  • Office 365: Managing all Microsoft accounts and applications, assigning/removing microsoft licenses
  • Installing & configuring network and USB printers
  • Oracle opera: creating/deleting/managing user accounts of opera both version v5,v9&v20

Cluster IT specialist

Marriott International
03.2018 - 09.2020
  • Managed IT support for hotel operations and guest services.
  • Provided technical assistance to staff for software and hardware issues.
  • Coordinated system upgrades and maintenance across multiple locations.
  • Monitored network performance and resolved connectivity issues promptly.
  • Collaborated with vendors to procure IT equipment and services.

Education

12th -

Saint Joseph's junior college
01.2016

10th -

Shree Shantinikethan English Medium High School
Kadapa
01.2014

Graduation - B. Com

Sri Hari Degree College
Kadapa

Skills

  • Windows and network administration
  • Network troubleshooting
  • IT infrastructure management
  • Implementation and compliance
  • Software management
  • IT compliance audits
  • Data integrity assurance
  • Project implementation

Hobbies and Interests

  • Listening Music
  • Travelling
  • Reading

Personal Information

Title: Senior Cluster IT Specialist

Timeline

Sr. Cluster IT Specialist

JW Marriott Bengaluru Prestige Golfshire Resort & Spa
11.2024 - Current

IT Executive

ITC Infotech Pvt Ltd
04.2022 - 10.2024

Cluster IT specialist

Marriott International
03.2018 - 09.2020

12th -

Saint Joseph's junior college

10th -

Shree Shantinikethan English Medium High School

Graduation - B. Com

Sri Hari Degree College

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SYED PARVEZ AHMED