SYED PARVEZ AHMED
Bengaluru
Summary
Dynamic IT professional with extensive experience at JW Marriott Bengaluru, specializing in IT infrastructure management and project implementation.
Overview
8
8
years of professional experience
Work History
Sr. Cluster IT Specialist
JW Marriott Bengaluru Prestige Golfshire Resort & Spa
Bengaluru
11.2024 - Current
- Led a team of IT professionals to successfully complete a major IT project on time and within budget
- Developed a backup and disaster recovery lan that ensures data integrity and availability
- Handling Mi internal and external IT audits such as BSA, ISRA, CSAT, IPPA, PSR etc.
- Installed operating systems, applications, patches, updates. as needed.
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
IT Executive
ITC Infotech Pvt Ltd
Bengaluru
04.2022 - 10.2024
- First point of contact for all technical issues/queries being part of the internal technical support and escalate the issues to responsible departments(server, Networks, IT Security access team etc.)
- Managing AD: Creating, deleting, and managing user accounts; resetting passwords; creating DLs and shared mailbox SharePoint access; MFA; Intune; etc.
- Office 365: Managing all Microsoft accounts and applications, assigning/removing microsoft licenses
- Installing & configuring network and USB printers
- Oracle opera: creating/deleting/managing user accounts of opera both version v5,v9&v20
Cluster IT specialist
Marriott International
03.2018 - 09.2020
- Managed IT support for hotel operations and guest services.
- Provided technical assistance to staff for software and hardware issues.
- Coordinated system upgrades and maintenance across multiple locations.
- Monitored network performance and resolved connectivity issues promptly.
- Collaborated with vendors to procure IT equipment and services.
Education
12th -
Saint Joseph's junior college
01.2016
10th -
Shree Shantinikethan English Medium High School
Kadapa01.2014
Graduation - B. Com
Sri Hari Degree College
KadapaSkills
- Windows and network administration
- Network troubleshooting
- IT infrastructure management
- Implementation and compliance
- Software management
- IT compliance audits
- Data integrity assurance
- Project implementation
Hobbies and Interests
- Listening Music
- Travelling
- Reading
Personal Information
Title: Senior Cluster IT Specialist
Timeline
Sr. Cluster IT Specialist
JW Marriott Bengaluru Prestige Golfshire Resort & Spa
11.2024 - Current
IT Executive
ITC Infotech Pvt Ltd
04.2022 - 10.2024
Cluster IT specialist
Marriott International
03.2018 - 09.2020
12th -
Saint Joseph's junior college
10th -
Shree Shantinikethan English Medium High School
Graduation - B. Com
Sri Hari Degree College
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