SYED QURESHI

A Dynamic personality with experience in sales and marketing, business development and team management. An excellent planner and strategist with proven abilities in accelerating growth and generating customer loyalty levels. Holds the distinction of identifying new accounts/clients for achieving desired goals besides being technically proficient. Excellent communication & problem solving skills; ability to work in multi-cultural environment.

• Administering complete business operations encompassing Techno Commercial Management, Business Development and Team Management.
• Demonstrating experience in converting the cold call into active customers.
• Improvised the process by Redesigning the Inter department (i.e Marketing to Production) “Technical Delivery Conditions” document which resulted in work simplification and time saving.
• Dextrous in bagging High Value Orders from competitors as well prestigious projects.
• Pivotal in mapping Market Research and technical Data collection for near future business opportunities.
• Instrumental in exceeding the targets /Achievements every year.
• Individual 1to1 1to10 presentations on the products, frequently done for consultants/clients.
• Manage strategic accounts for KONE from China and South Korea. Customer profile includes Retail Commercial and Industrial projects. Develop strategic account plans to ensure internal stakeholder alignment and improvement of share of wallet with the customers. Build relationships with high level executives to win the strategic projects. Stay up-to-date with the industry and upcoming disruptive technologies to prepare and protect customer base.

• New Business Development
• Strategic Planning
• Project Management
• Problems Solving
• Networking Client Relationship Building
• CODE Compliance ASME A17.1 & EN81, EN115
• Logistic affairs
• Bad debt recovery control

• Prepare the Annual Sales Budget for High End Segment of the region.
• Prepare yearly, Quarterly and Monthly Sales Forecast / Plan for the region
• Develop appropriate market strategy and ensure the same is followed.
• Analyze tenders and try to incorporate KONE specifications into it.
• Awareness of safety code implementation in the tender specifications.
• Carry out technical and commercial negotiations
• Make cold calls to Architects, Contractors and Investors.
• Attend Conferences / Exhibitions and collect information regarding upcoming infrastructure projects and understanding of elevator analysis and the techniques in applying available elevator technology to specific design applications has resulted in cost-effective solutions, providing superior elevator service and economical use of building space.
• According to ISO 9001: 2008, initiates and maintains Quality Control Programs, Manuals and Procedures as required by the company needs.
• Ensures that processes required by the QMS are established, implemented and maintained.
• Reports on the performance of the QMS and identify any need for improvement to the highest level of management.
• Promotes the awareness of the QMS throughout all areas.
• Coordinates the creation and retention of quality documents or work instructions.
• Summarizes and organizes documents relating to the quality approval process.
• Performs internal quality audits related to the system quality and the product quality.
• Ensures that organizational systems and training related to ISO 9001: 2008 are in place.
• Provides other departments with support regarding quality issues.
• Monitors progress and works in cooperation with other managers to develop methods and procedures that effect the continuous improvement.
• Assists other departments in implementation and continuation of ISO methodologies.
• Establishes inspection and testing procedures according to the product specifications, clients requirements and relevant international standards.
• Performs, assists and coordinates the Quality Control Engineers at the inspection and testing of the products and services at various stages.
• Documentation, analyze and evaluation of the inspection and testing results.
• Continual improvement suggestions and solutions for products and services based on inspection and testing evaluation data.
• QSE & HSE responsibilities as KPI
• Participates in the development of safety and health policies, practices and procedures throughout the company in compliance with Local and International laws and regulations.
• Assists and participates in developing company safety and health procedures and programs, including periodic updates of practices and policies
• Monitors new legislation as it relates to safety and health standards and practices and facilitates changes, as necessary.
• Leads the development of and provided guidance to safety personnel, regarding facility specific issues, relative to safety and health programs and practices.
• Identifies, investigates, reports and provides guidance, relative to root causes for incidents, employee safety programs, regulatory compliance also relative to safety and health.
• Participates in the development of materials necessary for a comprehensive employee and supervisor safety training program, including training modules designed to meet or exceed the safety goals of the organization.
• Develops and implements solutions for emergency plans for working sites.
• Monitors and analyzes safety trends and implements programs designed to improve company results.
• Implements standards of performance, benchmarks and key performance indicators that allow accurate measurement of safety performance and improvement.
• Assists in the development of consistent pre-employment practices.
• Provides leadership, guidance and technical support to operations management and safety committees.
• Acts as a contact for governmental agencies regarding matters, involving safety and health.
• Assists in the development and administration of company safety incentive programs, including the evaluation of the effectiveness of such programs in positively changing employee behavior.
• Assists in ensuring consistency in the policies and practices.
• Integrates Quality, Health, Safety and Environment into product and service delivery.
• Develops employees and partners’ awareness about QHSE (Quality, Health, Safety & Environment) rules, processes and systems.
• Hazard identification management, risk assessment and implementation of risk control measures.

• Initiating and developing relationships with key decision makers in target organizations for business development.
• Identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability.
• Evolving market segmentation & penetration strategies to achieve targets
• Effectuating pre-planned sales strategies for accomplishment of performance milestones
• Delivering presentations and conducting product trials to the prospective client
• Preparing technical & commercial offers/ proposals, along with handling billing related formalities, L/C documentation and negotiation with the bankers and 2nd party finance dept as well.
• Facilitating smooth order execution & handling entire business cycle from enquiry generation to closure of sale.
• Monitoring receivables & number of outstanding days.
• Providing direction to execute promotions/launches in sync with regional characteristics.
• Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norm.
• Spearheading the process of reaching to the clients through calling and via e-mails.

• Identifying and networking with reliable and cost-effective channel partners for enhancing market reach and penetration.
• Ensuring cost effective logistics operations across the distribution channel and monitoring availability of requisite & product variants at the various distribution points.

• Preparing & interacting with customers for solving their technical problems at site as well consultants’ approval for technical submittals and drawings etc.
• Attending to client’s concern/complaints and attending to them efficiently.
• Interacting with the customers to gather their feedback regarding the products’ utilities.
• Maintaining cordial relations with customers to sustain the profitability of the business.
• Supporting the consultants to organize the unit distribution with the help of KONE Traffic analysis software.

• Incorporating bonded teamwork and managing a healthy environment.
• Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.

• Scheduling the on-time manufacturing completion, Distribution center inspections, logistic partners vessel loading follow up of shipping documents, custom clearance, road transportation arrangements and successful offloading on site.
• Non-Compliance report and Damage report to supply line detailed documents with deviation from order. defining the problem in a clear, logical and concise way so that management can take steps to implement changes or compensation for local procurement.
• Ensure that production operation met demand requirements by determining work priorities

• SALESFORCE customer relationship management software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development
• Attended full fledge training on CRM Sales Cloud, the world's #1 sales application, implemented in KONE incl.
• Finance for Non-Finance program is key financial concepts, tools and techniques in a simple and lucid manner to help non-finance managers build and develop the much-needed financial credence into their decision making on daily business needs.
• Finance Statements
• Business analysis
• Cash Operating Cycle
• Costing
• Budget
• Banking
• Herrmann Brain Dominance Instrument
• Trained for different level of customer negotiation, value selling, Training for HBDI Certification Workshop Hermann Brain Dominance by HERNMANN International, and BLT Business Language training, and many other training provided by KONE center.
• The most successful corporate language learning programmes for the individual to learn styles and working environments in the corporates.
• LEAN SIX SIGMA CERTIFIED
• Trained Advance Lean Six Sigma Belt Certification for Continuous Improvement, Leadership Development and Change Management, focus is on delivering competitive advantage, sustainable results, and long-lasting change.

A Dynamic personality with experience in sales and marketing, business development and team management. An excellent planner and strategist with proven abilities in accelerating growth and generating customer loyalty levels. Holds the distinction of identifying new accounts/clients for achieving desired goals besides being technically proficient. Excellent communication & problem solving skills; ability to work in multi- cultural environment.