Syed Roshan
Summary
Detail-oriented AR Associate with expertise in claims processing and insurance verification. Resolves billing discrepancies and enhances customer support through effective communication. Ensures accurate payment posting and information analysis to maintain patient satisfaction and streamline operations.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
AR Associate
Kraft bpo
Bengaluru
11.2023 - 06.2025
- Delivered customer support to consumers through phone, email, and chat, ensuring timely resolution of inquiries.
- Processed customer invoices and ensured accurate billing entries.
- Resolved discrepancies in accounts receivable transactions efficiently.
- Maintained organized records of customer payments and outstanding balances.
AR Associate
Omega health care
Bangalore
06.2022 - 10.2023
- Verified insurance information and obtained billing authorization by contacting insurance providers.
- Reviewed patient accounts for billing discrepancies, initiating timely corrections to ensure accurate billing.
- Resolved claim denials and inquiries by effectively communicating with insurance companies.
- Assisted patients with billing questions, providing clear explanations of charges.
Education
B.Com -
Bishop Cotton (Degree)
Bangalore 05.2021 - 05.2023
Regency Pu Collage (PU)
BengaluruShabri English High School (SSLC)
BengaluruSkills
- Claims management
- Insurance verification
- Payment accuracy
- Data analysis
- Customer support
Languages
English
First Language
Hindi
Advanced (C1)
C1
Timeline
AR Associate
Kraft bpo
11.2023 - 06.2025
AR Associate
Omega health care
06.2022 - 10.2023
B.Com -
Bishop Cotton (Degree)
05.2021 - 05.2023
Regency Pu Collage (PU)
Shabri English High School (SSLC)