Syeda Deeba Fathima
Mysore
Summary
Dedicated Patient Care Coordinator with a strong focus on electronic health records and patient satisfaction, ensuring smooth transitions and effective communication.
Detail-oriented Patient Care Coordinator skilled in appointment scheduling, patient admissions, and resolving concerns. Committed to enhancing patient satisfaction through effective communication and seamless care transitions.
Compassionate and proactive professional with extensive experience in patient care coordination. Known for exceptional customer service and effective communication, driving patient satisfaction and supporting seamless healthcare experiences.
Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
Overview
4
4
years of professional experience
2016
2016
years of post-secondary education
Work History
Patient Care Coordinator
Narayana Hrudayalaya Surgical Hospital Private Limited
Mysore
07.2021 - Current
- Coordinated patient appointments and managed scheduling for efficient service delivery.
- Assisted medical staff with patient inquiries and provided timely information.
- Maintained accurate patient records and ensured compliance with hospital protocols.
- Facilitated patient admissions and discharges, ensuring smooth transitions.
- Resolved patient concerns promptly to enhance overall satisfaction with services offered.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Communicated with patients to ensure quality of care and develop care plans.
- Demonstrated flexibility during changes to patient care practice.
- Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
- Provided emotional support and counseling to patients during difficult times.
- Managed patient admission and discharge processes, ensuring smooth transitions.
- Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
- Assisted patients in understanding their care plans and healthcare options.
Education
English
Vidya Vikas PU College
Alanahalli 06.2014 - 03.2016
Little Infant School
Mysore Skills
- Electronic health records
- Appointment scheduling
- Patient admissions
- Care plan development
- Customer relationship management
- Effective communication
- Team collaboration
- Multitasking
- Patient outreach and Follow-up
- Patient flow management
- Patient confidentiality
- Patient records management
- Patient care coordination
- Patient safety
- Relationship building
- Meeting preparation
- Patient satisfaction
- Customer service
- Follow-up care
Languages
English
First Language
Hindi
Advanced (C1)
C1
Kannada
Upper Intermediate (B2)
B2
Urdu
Proficient (C2)
C2
Hobbies
- Writing and reading books.
- Travelling.
Timeline
Patient Care Coordinator
Narayana Hrudayalaya Surgical Hospital Private Limited
07.2021 - Current
English
Vidya Vikas PU College
06.2014 - 03.2016
Little Infant School