Syeda Mahnoor Raza
Islamabad
Summary
Accomplished Assistant Lettings Manager at Sunestates Property Management Ltd. T/A Homefinders, adept in staff management and strategic planning. Excelled in fostering team collaboration, enhancing operational efficiency, and driving revenue growth. Skilled in customer relationship management and staff development, consistently achieving key performance indicators and enhancing client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Lettings Manager
Sunestates Property Management Ltd. T/A Homefinders
London
02.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Proposed or approved modifications to project plans.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Created monthly reports for senior management summarizing operational performance metrics.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Responded to customer questions regarding product availability.
- Utilized customer relationship management software for tracking leads and sales efforts.
Education
Bachelor of Arts - International Relations
Altinbas University
Istanbul, Turkey07-2024
High School Diploma -
OPF College Islamabad
Islamabad, Pakistan09-2018
Skills
- Marketing
- Goal setting
- Staff management
- Business planning
- Work prioritization
- Revenue management
- Staff development
- Salesforce management
- Strategic planning
- Policy and procedure development
- Cross-functional teamwork
- Key performance indicators
- Customer relationship management (CRM)
- Task delegation
- Networking strategies
- Sales management
- Data analysis
- Customer service
- Team leadership
Certification
- IELTS Certification, got a score of C1 and overall band 7.
Languages
Urdu
First Language
English
Advanced (C1)
C1
Turkish
Beginner (A1)
A1
Timeline
Assistant Lettings Manager
Sunestates Property Management Ltd. T/A Homefinders
02.2023 - Current
Bachelor of Arts - International Relations
Altinbas University
High School Diploma -
OPF College Islamabad