SYEDA SAMEERA UNNISSA

Amazon

05.2021 - Current

Addressed and resolved transportation-related issues, including delays, damages, and discrepancies.
Identified areas for process improvements and implemented changes to enhance operational efficiency.
Established a centralized communication platform that improved inter-departmental coordination, now utilized by over 15 team members daily.
Acted as a point of contact for stakeholders.
Trained 15 new team members, improving the onboarding process and reducing training time by 25%
Participated in Kaizen events to identify and implement process improvements within transportation operations.
Developed and implemented an automation project for retrieving email addresses associated with SCAC codes, reducing manual effort by 98.3% and improving accuracy, resulting in a 20% increase in team output
Designed and executed another automation project to extract active cases from Paragon case links into an Excel sheet for gridlock sim tickets, increasing data retrieval efficiency by 90% and saving 2 hours per day.
Established effective communication channels between departments for seamless supply chain operations.
Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.

Sahayata Trust

07.2020 - 05.2021

Planned, executed, and optimized digital marketing campaigns across multiple channels, including social media, search engines, email, and display advertising
Generated comprehensive reports to inform senior management of campaign progress and ROI
Worked closely with cross-functional teams, including sales, product development, and customer service, to align marketing strategies with business objectives
Increased website traffic by 30% through targeted social media campaigns
Conducted market research and competitive analysis to inform and refine advertising strategies.
Implemented weekly promotional and editorial strategies to improve customer engagement across channels.
Analyzed web analytics data to identify trends, uncovering opportunities for growth and areas needing improvement.
Created email blast campaigns to target key customers.

ACE Engineering Academy

10.2019 - 07.2020

Assisted in the development and execution of comprehensive lesson plans aimed at preparing students for the GATE examination
Assisted in delivering lectures and tutorials on various computer science subjects, including Data Structures, Algorithms, Programming Languages, and Database Management Systems
Conducted tutorial sessions and provided one-on-one academic support to students, clarifying complex concepts in computer science and engineering subjects.
Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement.
Edited and proofread content to confirm proper grammar, quality and consistency.

ACE Engineering Academy

01.2019 - 10.2019

Provided comprehensive counseling to prospective students and their families regarding the admissions process, academic programs, and campus life
Assisted students in understanding admission requirements and helped them prepare application materials, including essays, resumes, and recommendation letters
Facilitated targeted counseling sessions for a caseload of 15 students, focusing on individualized needs and academic challenges; developed customized action plans that resulted in improved grades for 80% of participants
Reviewed and evaluated student applications, transcripts, and supporting documents to assess eligibility and academic potential
Collaborated with admissions committees to make informed decisions on student admissions
Offered post-admission support to ensure smooth transition and integration into the institution

Summary