Syed Dawood Mukthar
Chennai,TN
Summary
Dynamic Senior Project Manager with a proven track record at Cibersites India, adept at project planning and client relationship management. Successfully led cross-functional teams to deliver projects on time and within budget, enhancing efficiency through Agile methodologies. Recognized for strategic thinking and fostering team collaboration, driving exceptional client satisfaction.
Overview
26
26
years of professional experience
2
2
Certification
Work History
Senior Project Manager
Cibersites India Private Limited
Chennai, India
01.2016 - Current
- Led cross-functional teams for successful complex projects delivery within scope, time and budget.
- Collaborate with clients/stakeholders by defining effective communication channels to define project scope, ensuring clarity feasibility of deliverables.
- Developed and implemented project management methodologies to enhance efficiency and consistency.
- Mentored junior project managers, fostering professional growth and improving team performance. also to enhance their skill upgrade and carrier growth
- Analyzed project risks and developed mitigation strategies to minimize impact on timelines.
- Utilized project management tools like Rally and JIRA to track progress and manage resources effectively.
- Conducted post-project evaluations, identifying lessons learned to improve future project execution processes.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Provided outstanding service to clients through prompt issue resolution to facilitate future business opportunities.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
- Conducted detailed post-project evaluations to identify key learnings and areas for improvement, fostering culture of continuous improvement.
- Facilitated knowledge sharing and skill development workshops for project team members, enhancing team capabilities and project outcomes.
- Established and maintained strong relationships with external stakeholders, including clients and partners, ensuring smooth project execution and new business opportunities.
- Enhanced client satisfaction and loyalty by delivering projects that consistently exceeded expectations in terms of quality, timeline, and budget.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Established and managed change management processes to fulfill successful project transitions.
- Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
Project Lead
CAFtius ESolution India Private Limited
Chennai, India
02.2015 - 12.2015
- Led cross-functional teams to deliver projects on time and within scope.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
- Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Established strong relationships with clients, leading to repeat business and positive referrals for the company.
- Implemented best practices in documentation management systems that improved efficiency, accessibility, and security of project-related information.
- Developed comprehensive project documentation, ensuring clarity and accessibility for all team members.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Developed project plans, timelines, and resource allocations to ensure efficient execution.
- Facilitated stakeholder meetings to gather requirements and provide project updates.
- Implemented process improvements that enhanced productivity and reduced bottlenecks.
Associate Consultant
TCS Siruseri
Chennai, India
10.2012 - 02.2015
- Analyzed client needs to develop tailored solutions improving operational efficiency.
- Facilitated workshops to gather stakeholder input for project requirements and deliverables.
- Designed process maps to visualize workflows, enhancing team collaboration and communication.
- Collaborated with cross-functional teams to ensure project alignment with business objectives.
- Mentored junior consultants in best practices for client engagement and solution delivery.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
Senior Application Software Specialist
Visteon Technical Service Center
Chennai, India
03.2010 - 10.2012
- Developed and implemented software solutions to enhance system performance and reliability.
- Collaborated with cross-functional teams to identify and resolve technical issues efficiently.
- Provided expert support for software applications, ensuring optimal functionality for end-users.
- Conducted training sessions for staff on new software tools and updates, promoting user proficiency.
- Mentored junior team members in best practices for software development and troubleshooting techniques.
- Optimized database structures to enhance data retrieval speeds, improving application response times significantly.
- Improved software efficiency by conducting regular code reviews and optimizing algorithms.
- Identified and resolved critical software bugs, ensuring optimal system performance and reliability.
- Proved successful working within tight deadlines and a fast-paced environment.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Conducted data modeling, performance and integration testing.
- Translated technical concepts and information into terms parties could easily comprehend.
Project Lead
ENoah ISolution Private Limited
Chennai, India
12.2007 - 06.2009
- Mentored junior team members, fostering professional growth and knowledge sharing.
- Analyzed project risks and developed mitigation strategies to minimize impact.
- Coordinated project resources, ensuring optimal utilization across multiple initiatives.
- Monitored project progress, adjusting plans as necessary to achieve objectives efficiently.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Conducted post-project evaluations to identify lessons learned and opportunities for process enhancement.
- Led cross-functional teams to streamline project delivery, ensuring alignment with client expectations.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems.
- Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
Senior Software Engineer
Virtusa
Chennai, India
01.2007 - 11.2007
- Led development of scalable software solutions, enhancing system performance and user experience.
- Mentored junior engineers, fostering skill development and knowledge sharing within the team.
- Implemented Agile methodologies, improving project delivery timelines and team collaboration.
- Designed and optimized APIs for seamless integration with third-party applications.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Estimated work hours and tracked progress using Scrum methodology.
- Tested and deployed scalable and highly available software products.
Senior Software Engineer
NCR
Gurgaon, India
11.2005 - 01.2007
- Conducted code reviews to ensure adherence to best practices and high-quality standards.
- Collaborated with cross-functional teams to define project requirements and deliver innovative solutions.
- Analyzed system architecture, identifying areas for improvement and implementing strategic enhancements.
- Developed scalable applications using agile methodologies for timely project delivery.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
- Tested functional compliance of company products.
Systems Analyst
FCI
Bengaluru, India
05.2005 - 10.2005
- Analyzed system requirements and developed specifications for software solutions.
- Collaborated with stakeholders to identify business needs and translate them into technical requirements.
- Implemented process improvements that enhanced system efficiency and reduced operational risks.
- Led cross-functional teams in the design and deployment of integrated technology solutions.
- Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
Asst. Associate - Software Development and Support
GAVS Technologies Private
Chennai, India
10.2003 - 04.2005
- Coordinated project timelines to enhance team collaboration and workflow efficiency.
- Developed and maintained comprehensive documentation for operational processes and procedures.
- Assisted in the implementation of system upgrades to improve data accuracy and accessibility.
- Analyzed feedback to identify areas for process improvement and optimize resource allocation.
- Asked investigative questions to identify root issue.
- Improved internal communications within the team, resulting in better coordination and effectiveness.
Team Member
EquaTech Solution
Madurai, India
08.2000 - 01.2003
- Collaborated with team to ensure efficient workflow and timely completion of tasks.
- Assisted in training new employees on standard operating procedures and safety protocols.
- Maintained cleanliness and organization of work area to support operational efficiency.
- Communicated effectively with team members to address issues and improve service delivery.
- Analyzed workflows to identify bottlenecks and recommend changes for increased efficiency.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
Master of Science - Computer Science
Madurai Kamaraj University
Madurai, India04-2000
Bachelor of Science - Physics
Madurai Kamaraj University
Madurai, India04-1998
High School Diploma -
PKN Higher Scondary School
Madurai04-1995
Skills
- Project planning
- Scope management
- Client relationship management
- Project plan development
- Project scheduling
- Cross-functional communication
- Client relations
- Meeting facilitation
- Meeting participation
- Schedule coordination
- Cost control
- Agile methodology
- Specification review
- Requirements gathering
- Project goals and milestones
- Cross-functional coordination
- Project management
- Team leadership
- Time management
- Relationship building
- Stakeholder relations
- Staff management
- Information technology management
- Status updates
- ERP software
- Team building
- Problem-solving abilities
- Effective communication
- Strategic thinking
- Self motivation
- Time management abilities
Certification
- PMP - Dec 2025 - Dec2028
- SAP ABAP - Dec2025 - Dec 2026
- SAP FI - +2022 - 2023
- ITIL V3 Intermediate - Strategy Certification - 2017
- ITIL V3 Intermediate- Service Design Certification - 2018
- ITIL V3 Intermediate - Service Operation certification - 2018
- DEVOPS Master - 2019
- Agile scrum master - 2018
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Tamil
Advanced (C1)
Accomplishments
- Supervised team of 32 staff members.
Timeline
Senior Project Manager
Cibersites India Private Limited
01.2016 - Current
Project Lead
CAFtius ESolution India Private Limited
02.2015 - 12.2015
Associate Consultant
TCS Siruseri
10.2012 - 02.2015
Senior Application Software Specialist
Visteon Technical Service Center
03.2010 - 10.2012
Project Lead
ENoah ISolution Private Limited
12.2007 - 06.2009
Senior Software Engineer
Virtusa
01.2007 - 11.2007
Senior Software Engineer
NCR
11.2005 - 01.2007
Systems Analyst
FCI
05.2005 - 10.2005
Asst. Associate - Software Development and Support
GAVS Technologies Private
10.2003 - 04.2005
Team Member
EquaTech Solution
08.2000 - 01.2003
Master of Science - Computer Science
Madurai Kamaraj University
Bachelor of Science - Physics
Madurai Kamaraj University
High School Diploma -
PKN Higher Scondary School