Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Syed Khalid Ahmed

Sr. Associate, SABA LMS (Exp - 9 Years)
Chintamani,KA

Summary

Highly motivated, collaborative, respectful individual, always looking for implementing new ideas on doing things in different methods/ ways in a professional way resulting in decreased efforts and saving time.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
5
5
Languages

Work History

Training Specialist, Ops Training & Development

LabCorp Drug Development India PVT LTD
Bengaluru
01.2023 - Current

Maintaining LMS within business specified timelines, facilitating online content review/ publishing process & troubleshooting/ assisting with questions/ issue resolution.

Developing strong consultative relationships with Project & Business Unit leaders to understand training management needs & determine appropriate solutions.

Working collaboratively with Global Learning Trainers to ensure the training quality standards are met.

Collaborating with business to provide strategic learning delivery & reporting methods.

Providing expertise to analyze various delivery methods for training implementation of LMS.

Primary contact for determining LMS Client audits support & process resolution with respect to audit findings.

Providing reports to support training/ project related metrics & serving as primary contact for development of LMS reports.

Assisting in the exploration & implementation of new learning technology & tools.

Training new members on the processes as & when new hires join the team.

Senior Associate, Operational Strategy & Planning

LabCorp Drug Development India Private Limited
Bangalore
10.2018 - 12.2022

Ø Involved in governing SABA LMS as an ADMIN.

Ø Involved in creating SCORM packages using Articulate StoryLine 360 for different CLIENTs and teams in the organization.

Ø Implemented SABA Learning Management System (LMS) for Company-wide utilization.

Ø Designing and developing training program, course outlines, and job aids.

Ø Designing ILT, WBT & VILT courses with class creation in SABA

Ø Involved in understanding the need to develop a curriculum based on the requirement & designing a curriculum in SABA.

Ø Involved in Assessment/SURVEY creation in SABA

Ø Involved in training the new hires on SABA LMS & current processes.

Ø Involved in auditing the courses, classes, curriculum’s, assessments created before handing it over to the stake holders

ØProduced, documented and improved team processes, standards, and best practices (PLAYBOOKS/ JOB AIDS).

Ø Involved in designing/ creating Reports in SABA to meet CLIENT requirements.

Ø Designing & implementing bulk import templates to bulk assign trainings, job roles, etc.,

Ø Management: Manage team of SME's working on various aspects assigned by stakeholders in manager’s absence. Oversaw day-to-day operations of projects and identified multiple courses of action and provided tailored solutions to meet company needs


Analyst

Concentrix Technologies India Private Limited
Bangalore
06.2016 - 10.2018

Ø Implemented Learning Management System (LMS) for Company-wide utilization.

Ø Designed and developed training program, course outlines, and job aids.

Ø Designed ILT, WBT & VILT courses with class creation in SABA

Ø Involved in understanding the need to develop a curriculum based on the requirement & designing a curriculum in SABA.

Ø Involved in Assessment/SURVEY creation in SABA

Ø Involved in training the new staff joining on SABA

Ø Involved in auditing the courses, classes, curriculum’s, assessments created before handing it over to the stake holders.

Ø Worked with stakeholders (GFPR, GSS-vTSU, R&D, etc.,) to understand the needs & implement the same in

SABA

Ø Produced, documented and improved team processes, standards, and best practices (PLAYBOOKS).

Ø Involved in coordinating trainings in SABA (ILT, WBT & VILT)

Ø Involved in Reporting in SABA.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Jnana Vikas Institute of Technology
Bidadi, Bangalore
08.2009 - 06.2013

Skills

    SABA LMS

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Accomplishments

    Rewarded in the current organization for implementing new processes to improve current process.

    Designed multiple bulk import templates to assign trainings, job roles.

Timeline

Training Specialist, Ops Training & Development

LabCorp Drug Development India PVT LTD
01.2023 - Current

Senior Associate, Operational Strategy & Planning

LabCorp Drug Development India Private Limited
10.2018 - 12.2022

Analyst

Concentrix Technologies India Private Limited
06.2016 - 10.2018

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Jnana Vikas Institute of Technology
08.2009 - 06.2013
Syed Khalid AhmedSr. Associate, SABA LMS (Exp - 9 Years)