Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Quote
Timeline
Hi, I’m

Syed Kumayl Rizvi

Business Professional
Kolkata
Syed Kumayl  Rizvi

Summary

  • Self-motivated and success-driven individual with experience in Operations & Marketing, Inventory and Revenue Management, and New Business Development, as noted below.
  • Eager to support organization with knowledge and experience of Operations and Business Development, including Onlin Marketing and value-added services. In previous job, negotiated sales leading to increased revenue.
  • Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
  • Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
  • Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
years of professional experience
7
years of post-secondary education

Work History

Axis Bank Pvt. Ltd

Intern
04.2018 - 07.2018

Job overview

  • Looked after the business of Burgundy customers of Eastern region
  • Learned how to place customer deals and provide relevant information
  • Mapped 13 centers (cluster-wise) across Eastern region of India on maps where they need to set up their RMs as there is a scope for Burgundy business
  • Tracked updated KYCs and got to learn all work that a Service RM do

Zomato Ltd
Kolkata

Senior Associate
04.2022 - Current

Job overview

  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Served as liaison, facilitating communication between management and associates.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Defined work plans in alignment with stakeholder requirements.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Served as keyholder, overseeing business opening and closing operations.
  • Assigned tasks to lower-level personnel based on qualifications and skills set.
  • Managed customer relations through communication and helpful interactions.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Worked varied hours to meet seasonal and business needs.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Maintained relationships with customers to maximize sales opportunities.
  • Utilized customer feedback to improve product offerings.
  • Trained and mentored junior staff on customer service strategies and techniques.

Go-MMT
Kolkata

Senior Business Development Manager
02.2019 - 05.2020

Job overview

  • Managed portfolio of 300+ hotels, resorts, and guest houses
  • Ensured availability of inventory for properties on Make My Trip and
  • Goibibo
  • Successfully sold inventories using advanced sales techniques
  • Helped properties sell more online at better prices
  • Groomed properties to secure better prices for sale
  • Enrolled new properties, especially in areas of low adoption of online hotel booking businesses

Kolkata Dairy Pvt. Ltd

Intern
03.2016 - 04.2016

Job overview

Education

PGPM, ICFAI Business School
Kolkata

Post Graduate from Management And Operations Perations
01.2017 - 04.2019

University Overview

GPA: 6.32

  • Elected Captain of Cricket Team
  • Member of multiple extra curricular clubs in the college.

BBM, Babu Banarsi Das University
Lucknow

Graduation from Management And Admission
08.2013 - 04.2016

University Overview

GPA: 68

St. Joseph’s College (ISC

12
04.2012 - 04.2013

University Overview

GPA: 65

  • Elected to Prefect for School in 2013
  • Elected Captain of Cricket Team.
  • Treasurer of the Interact Club for the school.
  • Represented school in multiple inter School competitions

St. Joseph’s College

10
04.2010 - 04.2011

University Overview

GPA: 70

Skills

SKILLS AND ABILITIESundefined

Accomplishments

Accomplishments
  • July 2018 Supply Chain Compiled operational route for transportation of goods in optimal way (IBS Kolkata)
  • July 2018 Operation
  • Manageme nt
  • Presented a project that states different methods used in transportation will take different time to get it done (IBS Kolkata)
  • Dec 2017 Advance d
  • Marketing
  • Presenting a business plan of a hair oil from Financial,
  • Marketing and Environmental perspective (IBS
  • Kolkata)
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Got more than 250 acquisition on board within a time span of 3 months
  • Convinced critical GOAT clients to come onboard and do online business which never use to believe in it.
  • Collaborated with team of Interns in the development of Acquisition for the organization.
  • Supervised team of 12 intern members.

Interests

Snooker

Cricket

Table Tennis

Driving

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Senior Associate
Zomato Ltd
04.2022 - Current
Senior Business Development Manager
Go-MMT
02.2019 - 05.2020
Intern
Axis Bank Pvt. Ltd
04.2018 - 07.2018
PGPM, ICFAI Business School
Post Graduate from Management And Operations Perations
01.2017 - 04.2019
Intern
Kolkata Dairy Pvt. Ltd
03.2016 - 04.2016
BBM, Babu Banarsi Das University
Graduation from Management And Admission
08.2013 - 04.2016
St. Joseph’s College (ISC
12
04.2012 - 04.2013
St. Joseph’s College
10
04.2010 - 04.2011
Syed Kumayl RizviBusiness Professional