Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Syed Mohd Hasan

Aligarh

Summary

Dynamic IT Consultant with a proven track record at Argus Technology, enhancing system reliability and client satisfaction through proactive troubleshooting and disaster recovery implementation. Skilled in virtualization technologies and project coordination, I excel in problem-solving and collaboration, driving successful technology upgrades that align with business growth objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IT Consultant

Argus Technology
11.2021 - 05.2024
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Developed clear specifications for project plans using customer requirements.
  • Improved reliability of backup systems by implementing disaster recovery protocols that safeguarded critical data during unexpected events.
  • Investigate incidents caused by malicious activities, and identify false positives.
  • Investigated alerts created by IDS/IPS, including malicious file uploads, compromised servers, SQL injections, and port scanning.
  • Created VMs on Hypervisors .
  • Updated the EC2 instances as per the requirement on AWS.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.

Brand Merchandiser

Al Yasra Fashion
01.2018 - 04.2020
  • Boosted sell-through rates with a keen eye for product presentation that appeals to target customers'' preferences.
  • Ensured compliance with company guidelines while creating visually appealing displays that adhered to brand standards.
  • Improved store aesthetics through strategic product placement, effectively drawing customers'' attention to key items.
  • Evaluated the effectiveness of merchandising initiatives by monitoring key performance indicators, making data-driven adjustments as necessary.
  • Developed comprehensive seasonal plans that aligned with overarching business goals and drove consistent year-over-year growth.
  • Increased brand awareness by developing and implementing effective merchandising strategies.
  • Utilized consumer insights gathered through feedback channels for continuous improvement of the retail experience and product offerings.

Education

MBA - Marketing

ABIMS Aligarh
Aligarh, India
03-2010

BBA - Marketing

Agra University
Aligarh, India
03-2008

Skills

  • Virtualization technologies
  • Information technology infrastructure
  • Machine learning
  • IT compliance
  • Equipment configuration
  • IT resource use
  • IT service management
  • Security policy implementation
  • Access point installation
  • Project coordination
  • User support
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities

Certification

Diploma in Computer Hardware and Networking

Timeline

IT Consultant

Argus Technology
11.2021 - 05.2024

Brand Merchandiser

Al Yasra Fashion
01.2018 - 04.2020

MBA - Marketing

ABIMS Aligarh

BBA - Marketing

Agra University
Syed Mohd Hasan