SYED MUQTADIR SOHAIL
STORE MANAGER
Hno 95, Karkhana Bazar, Secunderabad, Hyderabad
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
3
3
Languages
Work History
Store Manager
HELLO MOBILES PVT LTD
HYDERABAD
02.2022 - Current
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and guided team members to maintain high productivity and performance metrics.
Sales Representative
XIAOMI INDIA PVT LTD
HYDERABAD
02.2020 - 01.2022
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Sales Representative
SAMSUNG INDIA PVT LTD
HYDERABAD
06.2017 - 12.2019
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
SSC -
ADARSH CONVENT HIGH SCHOOL
SECUNDERABAD 07.2002 - 05.2014
INTERMEDIATE -
GOUTHAM JR COLLEGE
SECUNDERABAD 07.2014 - 03.2016
Skills
Order management
Relationship building and management
Team leadership and coaching
Database Management
Goals and performance
Staff Management
Opening and closing procedures
Sales expertise
Staff training and development
Customer Relations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Store Manager
HELLO MOBILES PVT LTD
02.2022 - Current
Sales Representative
XIAOMI INDIA PVT LTD
02.2020 - 01.2022
Sales Representative
SAMSUNG INDIA PVT LTD
06.2017 - 12.2019
INTERMEDIATE -
GOUTHAM JR COLLEGE
07.2014 - 03.2016
SSC -
ADARSH CONVENT HIGH SCHOOL
07.2002 - 05.2014