Contractor Syed Navaz

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• Managed high-net-worth clients'' portfolios, optimizing investment strategies for maximized returns.
• Collaborated closely with internal teams to deliver comprehensive wealth management solutions for clients.
• Negotiated favorable loan terms for clients by collaborating with credit analysts and underwriters.

• As a Waiver Authorization team manager, I handled a team for processing the pan-India settlements of retail products both secured and Unsecured through voice outbound calls.
• Audit: Checking the call recordings and details of the script to be followed by the team members while interacting with customers, as per the RBI guidelines.
• Converting the customers to pay POS/TOS by detailing about CIBIL.
• Reducing the losses by collecting the higher amount.
• Training the Team members on the project as per the process
• Adhering to the banking norms as per the RBI guideiness

• Handled both secured AL HL and Unsecured Credit Card products initial buckets and Recoveries
• Reduced delinquency rates with proactive account monitoring and timely communication.
• Improved overall collections efficiency by implementing strategic collection plans and processes.
• Accessed credit records to evaluate customer credit histories.
• Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
• Increased recoveries by negotiating favorable repayment terms for clients and customers.
• Contacted clients with past-due payments and actively monitored payments due from clients.

• Worked in Various MNC pharma companies in Andhra pradesh
• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Expanded market share through effective prospecting, lead generation, and negotiation skills.
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.