Hi, I’m
Syed Rameez Ahmed
Executive-Service Logistics | DHL Supply Chain
Nellore
Summary
Results-driven Operations and Data Analyst with extensive experience in Management Information Systems (MIS) reporting, data analysis, and process optimization. Expertise in leveraging advanced Excel to automate reporting processes, significantly enhancing accuracy and facilitating data-driven decision-making. Proven track record of effectively tracking key performance indicators (KPIs), optimizing supply chain efficiency, and ensuring compliance with industry standards set by DHL and Amazon. Committed to delivering actionable insights that drive operational excellence and support strategic initiatives.
Overview
3
years of professional experience
1
Certification
3
Languages
Work History
DHL Supply Chain
Executive | Service Logistics (Amazon Customer)
05.2025 - Current
Job overview
- Prepare and maintain daily, weekly, and monthly MIS reports for service logistics operations.
- Automate reporting processes using Advanced Excel (Pivot Tables, VLOOKUP ), and Power BI, reducing manual effort and improving accuracy.
- Monitor and analyze KPIs such as SLA compliance, turnaround time, and inventory accuracy; provide actionable insights to improve performance.
- Develop and manage interactive dashboards for real-time visibility of operational metrics.
- Ensure 100% data accuracy through rigorous validation and reconciliation of large datasets.
- Collaborate with internal teams and Amazon stakeholders to resolve service issues and support decision-making.
- Maintain compliance with DHL and Amazon reporting standards, and operational guidelines.
- Utilize tools such as MS Excel for data analysis and reporting.
- Streamlined supply chain processes to enhance operational efficiency and reduce lead times.
- Led cross-functional teams to implement process improvements, increasing accuracy in order fulfillment.
- Managed inventory control systems, optimizing stock levels and reducing waste through data-driven decisions.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Zepto - Kiranakart Technologies Private Limited
Delivery Hub Manager
11.2024 - 05.2025
Job overview
- Managed end-to-end transport and fleet operations, ensuring seamless last-mile delivery, and optimizing vehicle utilization for cost efficiency.
- Oversaw fleet maintenance, implementing preventive and corrective strategies to enhance vehicle longevity, and minimize downtime.
- Developed and enforced compliance with fleet safety standards, regulatory guidelines, and operational SOPs.
- Analyzed fleet performance metrics, including fuel efficiency, vehicle health, and repair costs, to optimize operational expenses.
- Directed daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
- Streamlined hub operations by implementing efficient processes and procedures to improve turnaround time.
- Implemented a new inventory management system, maintaining optimal stock levels, and reducing waste.
Delhivery Limited
Team Leader
05.2022 - 11.2024
Job overview
- Handling FM and LM operations at B2B and Heavy Service Center with a capacity of 85 TPD, dispatches of 3,400+ boxes, and heavy 570 shipments.
- Ensuring prompt vehicle deployment for stock loading at the customer's location for first-mile pickups.
- Coordinating with vendors to arrange vehicle placement in accordance with client requirements.
- Implemented fleet tracking systems to monitor vehicle movement, driver behavior, and fuel consumption.
- Managed large-scale last-mile delivery operations, overseeing warehouse logistics, fleet management, and order fulfillment.
- Developed driver training programs on safety protocols, fuel-efficient driving, and vehicle handling to reduce operational risks.
- Managed regulatory compliance, including permits, licenses, and insurance policies, ensuring adherence to legal requirements.
- Handled customer escalations and query resolution, ensuring high service levels, and customer satisfaction.
- Monitored and analyzed Key Performance Indicators (KPIs) to optimize transportation efficiency and cost-effectiveness.
- Led internal stakeholder management, coordinating with multiple locations to streamline logistics and operational processes.
- Conducted weekly and monthly performance reviews with customers, presenting key insights and action plans for operational improvements.
- Implemented fleet tracking systems to monitor vehicle movement, optimize routes, and enhance service reliability.
- Ensured compliance with industry regulations, safety standards, and service level agreements (SLAs).
- Effectively communicated in Hindi and English, facilitating smooth coordination across teams and clients.
Tycoonstory.com
Email Marketing Intern
05.2018 - 11.2018
Job overview
- Conducted market research to identify target audiences, trends, and consumer preferences, supporting data-driven marketing strategies.
- Analyzed website traffic and user behavior using Google Analytics to optimize marketing campaigns and improve engagement.
- Participated in brainstorming sessions, contributing innovative ideas that led to successful marketing initiatives.
- Assisted in creating written, video, and image content for various marketing channels, ensuring brand consistency.
- Enhanced social media engagement through regular posting, audience interaction, and performance tracking.
- Collaborated with team members to develop and implement marketing campaigns, ensuring timely execution, and measurable results.
- Supported content development for social media platforms, driving increased reach and engagement.
Education
Quba College Of Engineering & TechnologyNellore
Bachelor Of Technology from Electronics & Communication of Engineering
10-2022
Skills
Operations management
Additional Information
- HTML.CSS & JavaScript
- Microsoft Office
- Windows Operating System
- Linux Mint Operating System
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Promoted as Team Leader within one year
Certification
Basics Of Digital Marketing | Google Digital Garage
Timeline
Executive | Service Logistics (Amazon Customer)
DHL Supply Chain
05.2025 - Current
Delivery Hub Manager
Zepto - Kiranakart Technologies Private Limited
11.2024 - 05.2025
Team Leader
Delhivery Limited
05.2022 - 11.2024
Email Marketing Intern
Tycoonstory.com
05.2018 - 11.2018
Quba College Of Engineering & Technology
Bachelor Of Technology from Electronics & Communication of Engineering