Syed Rizwan Haider RIZVI
DELHI
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Brand Ambassador
MONTBLANC (DELHI DUTY FREE PVT.LTD.)
04.2017 - Current
- Handling most luxury boutique of organization.
- Responsible for effective inventory control for ensuring ready availability of materials.
- Building and maintaining healthy business relations with customers, enhancing customer satisfaction by achieving delivery &service quality norms.
- Proficient in understanding customer queries and handling them affectionately and sorting out their grievances and queries.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Designed, filled, and arranged eye-catching product floor sets to increase sales.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
Sales Associate
DELHI DUTY FREE SERVICES PVT.LTD
03.2016 - 02.2017
- Interact with international passenger.
- Handled cash transactions efficiently while adhering to company cash handling policies ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
Bachelor of Arts -
CSJM (KANPUR UNIVERSITY)
U.P2011
Skills
- Brand representation
- Customer Engagement
- Problem-Solving
- Inventory Management
- Merchandising and Display
- Promotional planning
- Team motivation
- Team Leadership
- Cash Handling
- Order Management
Certification
- EMPLOYEE OF THE YEAR, [DELHI DUTY FREE SERVICES PVT LTD] - 2022
- EMPLOYEE OF THE YEAR ,[DELHI DUTY FREE SERVICES PVT LTD] - 2023 ,
Languages
Hindi
English
Urdu
Timeline
Brand Ambassador
MONTBLANC (DELHI DUTY FREE PVT.LTD.)
04.2017 - Current
Sales Associate
DELHI DUTY FREE SERVICES PVT.LTD
03.2016 - 02.2017
Bachelor of Arts -
CSJM (KANPUR UNIVERSITY)
- EMPLOYEE OF THE YEAR, [DELHI DUTY FREE SERVICES PVT LTD] - 2022
- EMPLOYEE OF THE YEAR ,[DELHI DUTY FREE SERVICES PVT LTD] - 2023 ,
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