To take every opportunity as a challenge and endeavor for the best.
Overview
21
21
years of professional experience
Work History
Store Manager
Zimson Times Pvt Ltd
02.2010 - Current
Working with Zimson Times Pvt Ltd with Luxury brand has provided me with an opportunity to enhance my knowledge with both sales and handling the store operation in the capacities of store.
Set sales targets and goals for team to drive performance
Met monthly sales targets.
Coached and monitored sales representatives to enhance individual performance
Monitoring individual and sales metrics to identify areas for improvement
Coordinated with brand managers to ensure stock replenishment aligned with company standards.
Ensured customer satisfaction through effective product information delivery.
Managed sales and service escalations to resolve customer concerns promptly.
Delivered required monthly MIS reports.
Senior Sales associate-Luxury Watches
Ethos Ltd
02.2007 - 01.2010
I was associated with the India’s leading luxury watch retailer for 3+ years as Senior Sales associate, where in i got an opportunity to handle High End Luxury Watch Brand which helped me polishing my sales skills.
Achieved brand-wise sales targets through strategic customer engagement.
Ensured customer satisfaction through effective product information delivery.
Resolved sales and service escalations to enhance customer experience and satisfaction.
Educating the customer about the importance of after sale service which is important to maintain the watch in its best working condition.
Educating the customer about proper handling of watches to avoid any kind of damaged after purchase.
India’s leading luxury watch retailer
Sales Associate
Rodeo Drive
Bangalore
03.2005 - 01.2007
I was associated as Sales consultant for luxury watch retailer in Bangalore. The role was to provide consultation to the customer with regards to luxury Swiss made watches.
Achieved monthly sales targets and developed action plans to address shortfalls.
Honored for achieving top sales results for Seiko brand in 2006.
Honored by Rado with a trip to Switzerland for meeting sales goals.
Provided comprehensive product information to customers to enhance their purchasing decisions.
Coordinated with brand managers to ensure timely stock replenishment based on company guidelines.
Compiled daily and monthly sales reports with MIS and dashboards for management review.
Responsible for preparing yearly budget report for the store.
Successfully completed Rado training to improve skills in 2018.
Education
Pre University (PUC) -
Bangalore University
Bangalore
State secondary level (SSLC) -
Lilly Rose English high school
Bangalore
Skills
Store operations
Sales target setting
Inventory management
Customer relationship management
Customer satisfaction
Team coaching
MIS reporting
Hobbies and Interests
Reading
Traveling
Watching movies
Accomplishments
Awarded as best sales performer for Seiko brand, 2006
Awarded and recognized by Rado with Switzerland brand visit for meeting both retailer and brand sales target, 2014
Successfully completed Rado Training, 2018
Personal Information
Date of Birth: 05/15/82
Nationality: Indian
Marital Status: Married
Religion: Muslim
Career Overview
Business oriented strategic planning, an organized result oriented on the job performance, prudent attitude towards clients, colleagues. An activity with a cause and relative profitability etc. Coupled with honor, dignity, professional and financial growth. To formulate plans with long-term results for the organization ensuring personal, professional and financial profitability at all levels.