Summary
Overview
Work History
Education
Skills
References
Timeline
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Syed Sumaya Bukhari

Syed Sumaya Bukhari

New Delhi

Summary

Results-oriented professional with 6+ years of experience in the Market Research Industry. Versatile in both online and offline market research methodologies, providing strong leadership in project feasibility check, Project costing, project execution and client communication.

Overview

7
7
years of professional experience

Work History

Director of Business Development

Global Opine Research LLC
07.2020 - Current
  • Company Overview: Global Opine is a full-service market research and solutions company.
  • Managed a portfolio of clients, handling day-to-day operations including pricing, quotations, and vendor sourcing.
  • Served as the first point of escalation, sharing cost and feasibility insights with clients, ensuring smooth project management.
  • Negotiated with external vendors, reducing operational costs and ensuring quality delivery.
  • Responsible for building and nurturing client relationships, establishing credibility, contributing to team revenue goals by participating in proposal preparation for potential and existing clients, and identifying high potential leads.
  • Identified customer needs through research and analysis of data from surveys, focus groups, interviews.
  • Managed the entire sales cycle process including prospecting, lead generation, qualifying prospects, presenting solutions, negotiating terms and closing deals.
  • Participated in industry events to stay abreast of current market trends.

Associate Manager

NEXT-ON SERVICES
02.2019 - 07.2020
  • Supporting an existing portfolio of clients on day-to-day management, including pricing and quotations; vendor sourcing for in-field projects; and invoicing.
  • Help build standard quotations independently, as well as in tandem with management.
  • Liaise closely with the Operations department to assist with the effective delivery of projects.
  • Tracked project milestones and communicated updates to stakeholders.
  • Cultivated relationships with external vendors to negotiate favorable terms for services rendered.
  • Participated in industry events to stay abreast of current market trends.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Sr. Project Manager

Global Survey LLC
10.2018 - 02.2019
  • Manage multiple projects (tracking (continuous and wave), copy-testing, concept testing, segmentation and/or different types of brands and market sectors) during their full execution starting from commissioning till invoicing
  • Communicate with Clients over the calls and emails to closely liaise for projects briefing and post survey information
  • Set functional timelines to meet overall project timeline and manage deliverable to that schedule
  • Conduct periodic project briefings with operations teams to ensure comprehensive understanding of project objectives, to check-in on delivery milestones, and to update the team regarding any changes in project plan
  • Reviews survey links for quality and accuracy to obtain client approval
  • Monitor on-line survey deployment; provide updates to the clients on survey completes; help problem-solve when completes are not meeting project objectives
  • Providing training to new recruits, helping them understand process of Project Management, giving them ideas of communicating with the client which includes email writing to calls along with internal tools

Project Manager

Global Survey LLC
10.2017 - 10.2018
  • Support quantitative and qualitative research projects to ensure project completed within financial and time constraints
  • Participate in project planning and status meetings making recommendations on next steps
  • Create specs and submit for review
  • Consistently exceed client expectations from project inception through completion and coordinating the same with vendors
  • Ensure project task activities are completed through personal production, internal support teams (such as survey programming, client development, etc.), and vendors
  • Apply standardized processes for managing quantitative research studies
  • Execute quantitative research methodologies used frequently within industry group
  • Effectively use Market Strategies tools and software to monitor data collection
  • Perform qualitative project management tasks with guidance

Education

Bachelor of Arts -

Kashmir University

Skills

  • Partnership Development
  • Client Engagement Strategy
  • Vendor Management
  • Feasibility Check
  • Key Account Management
  • Project Costing
  • Problem-solving abilities
  • Team building
  • Excellent Communication
  • Adaptability and Flexibility

References

Available on request

Timeline

Director of Business Development

Global Opine Research LLC
07.2020 - Current

Associate Manager

NEXT-ON SERVICES
02.2019 - 07.2020

Sr. Project Manager

Global Survey LLC
10.2018 - 02.2019

Project Manager

Global Survey LLC
10.2017 - 10.2018

Bachelor of Arts -

Kashmir University

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Syed Sumaya Bukhari