Syed Zahid Ahmad
Bangalore
Summary
I would like to work in a professional space that challenges and tests me to showcase my skills, experience and knowledge and facilitate the transformation of these attributes into performance, with integrity and determination. An environment where I can work to achieve my goals & objectives and am able to align those with the organizational goals to create a symbiotic and cooperative performance to attain personal, professional and organizational objectives.
A candidate with an experience of over 11 years in Securities Finance, Corporate Actions, client/borrower on boarding setup & data maintenance, Control & Audit, Cash operations, broker billing and client earnings. Close working exposure with collateral and settlements. Managing strategic decisions like split ops across locations for locational risk and BCP perspective, timely FTE analysis to align with the organizational goals and indulging in projects that have macro impacts. People Management - career planning, growth and development, compensations (STI & BPA), performance management, movement within the group etc. Handful of experience in effective resource planning and robust team structure through efficient training and succession planning. Effective process management by isolating the redundant and risk prone areas and incorporating various automation opportunities and control measures to mitigate the risk and enhance efficiency. Project management & process migration – Have hands-on experience on project management (PIRUM – broker billing automation, custody cash recon automation & I.D.8).
Overview
7
7
years of professional experience
Work History
Senior Manager
StateStreet
Bangalore
04.2024 - Current
- Managing a team of 25 team members on 3 sub functions within Securities Finance department who operate in a highly challenging operational outfit and high-risk environment
- Responsibilities also include coordinating with 2 global teams in London and Boston on daily basis and also remotely overseeing the Cash Management team in Hyderabad
- Responsible for the supervision of very critical and complex function of Client and Bank earnings that is prone to financial losses and client impact due to its nature
- Responsible for supervision and management of broker billing process with making sure to avoid operational impacts due to delay in collection of accruals from borrowers, liaising with trading desk and internal ops team to make sure speedy reconciliation of exceptions against billing and making sure achieving green KPIs & KRIs
- Mentoring and coaching staff to attain operational and personal excellence in execution of their job
- Planned, executed and dispensed detailed administrative and performance data on claims, exceptions and people via monthly and weekly MIS reporting
- Perform daily and weekly checks on SLA and KPI to ensure on-shore expectations and service deliveries are met and provided.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
Officer - Team Leader (Corporate Actions – Securities Lending)
NORTHERN OPERATING SERVICES, India
Bangalore
07.2019 - 11.2021
- Managing a team of 7 team members on 3 sub functions within Securities Lending Entitlements team who operate in a highly challenging operational outfit and high-risk environment
- Primary role involved process management & supervision of Corporate Actions - Cash & Stock for Domestic & International Market, Third Party lending & Client Direct Lending
- Coordinating the processing Corporate Actions events on client's stock loan holdings
- My Core responsibilities included, Posting of CA events, liaising with multiple borrowers in collecting cash/ stock entitlements for positions lent out by Northern trust, returning collateral, Investigate and resolve queries from borrowers which included complex/aged CA expectations
- Worked on DTC Breaks by liaising with borrowers on aged breaks
- Mentoring and coaching staff to attain operational and personal excellence in execution of their job
- Provided outstanding YOY exception and claims clearance numbers, which in last 2 years has increased by 31% and 42 % every year respectively
- Effective communication with senior managers and team members is one my strengths and I proactively update managers and team on projects, training and results regularly.
Technical Coordinator (Control – Securities Lending)
NORTHERN OPERATING SERVICES, India
Bangalore
04.2017 - 06.2019
- Handling the onboard of new clients and all the associated attributes of the clients, from the setup and maintenance perspective, joining the lending program with Northern Trust
- Handling the onboard of new borrowers that start borrowing from Northern from the setup and maintenance point of view
- Handling the setup of new accounts for the existing client entities and related attributes like investment manager details, Collateral funds, Market segments and Reallocation details
- Managing the exclusive profiles and exclusive parameters of the client and borrowers from the setup and maintenance perspective
- Making Sure that the Fee arrangements and restrictions are in accordance with the agreement between the client and Northern Trust Have managed to setup all kinds of restrictions that are instructed by the relationship and account managers
- These included restricting some markets for specific clients, restrictions on assets, restrictions on depositories, restrictions on product lines, restrictions on borrowers/borrower domiciles etc
- Ensure BAU deliverables are met along with completion of administrative responsibilities like Objectives for team, Escalation matrix, Training Plan and Weekly MI reports
- Performing the adhoc and annual reviews of DPAD, SD (Service Description), BCP Documents
- Preparation and compiling of the report related to borrower ratings review as per S&P, Moody’s and Fitch Ratings and presenting to front office
- Preparation of client specific reports pertaining to affiliation of investment managers with the approved list of NORTHERN’s borrowers and making sure that necessary restrictions are in place against the respective borrowers to curb conflict of interest.
Senior Analyst and Analyst (Cash Operation)
NORTHERN OPERATING SERVICES, India
11.2012
- Review the global accounts of clients and reconcile the cash transactions to ensure deliverables are met with 100% accuracy
- Investigate client accounts and identify any discrepancy in the accounting transactions against the client’s instructions
- Approve foreign exchange deals as per currency specific cut offs and regulatory requirement Compiling of overdraft report and investigating the transaction that causes OD and send the report to Investment managers’ liaison group
- Handle corporate action funding events, Income reversal and FX adjustments in suspense accounts.
Education
MBA - Finance
Don Bosch Institute of Management Studies
Bangalore 08-2012
Skills
- Securities Finance
- Client/borrower On boarding and data maintenance
- Broker Billing
- Client Earnings
- Cash Management
- Talent Development
- Strategic Planning
- Reporting oversight
Awards
- Worked with custody relationship managers to reformat the transition email for securities lending and saved 2 hours for the team on daily basis.
- Worked on error analysis for the team to get to the root causes of the errors and find tools and techniques to check those errors.
- Worked on one-time confirmations from all Account Manager Groups to cut down On volume of monthly emails.
- Worked on new template for collateral funds/types from Account Managers that cut down the number of manual work and errors.
- Bronze award as a part of quarterly individual contributor’s award Q3 2018.
- Bronze award for Diversity and Inclusion via Celebrate Great December 2015.
Timeline
Senior Manager
StateStreet
04.2024 - Current
Officer - Team Leader (Corporate Actions – Securities Lending)
NORTHERN OPERATING SERVICES, India
07.2019 - 11.2021
Technical Coordinator (Control – Securities Lending)
NORTHERN OPERATING SERVICES, India
04.2017 - 06.2019
Senior Analyst and Analyst (Cash Operation)
NORTHERN OPERATING SERVICES, India
11.2012
MBA - Finance
Don Bosch Institute of Management Studies
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