SYEEDA MINHAJ KHUNDMIRI
Project Manager
Mandya
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
2026
2026
years of professional experience
1
1
Language
Work History
Team Leader (Freelance)
Zest Job Company
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Customer Service Executive
Zomato
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Executive
Kotak Mahindra Bank
Project Manager
Mindful Automation
07.2021 - 01.2026
- Roles focused on customer interaction, process coordination, reporting, stakeholder communication, and service delivery.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Organized and managed daily client calls through Zoom and Google Meet, and represented the team during on-site client visits to support project delivery and coordination.
Customer Success Manager
Mindful Automation
01.2021 - 01.2026
- Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.
HR–IT Intern
Source Technology
03.2022 - 06.2022
- Supported IT department in handling technology rollout and maintenance.
- Completed 10 days of structured training and hands-on practice using recruitment platforms such as Indeed and Apna App. Successfully cleared the assessment test and worked as an intern, where I sourced candidates, conducted shortlisting, and supported the hiring process.
Business Analyst
Mindful Automation
01.2021 - 06.2021
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Education
Bachelor of Engineering - Electronics & Telecommunication
Dr B. R. Ambedkar Institute of Technology, VTU
Bangalore 01.2021
Diploma - Electronics & Communication
Bharati Educational Trust, DTE
Mandya, India01.2016
SSLC - SSLC
St. Michael's School, KSEEB
Channapatna, India01.2011
Skills
MS Word and MS Excel
C Programming (Basics)
MATLAB
Assembly Level Language (Fundamentals)
Project manager tools (Jira,CRM)
Excel & reporting dashboards
Technical support
It Tools
TRAININGS & ACADEMIC EXPOSURE
- Regional Telecom Training Centre (BSNL): Hands-on exposure to Broadband, Digital Switching, Optical Fibre Communication, and Mobile Communication laboratories
- Technology with Makaton Sign and Symbols
- Design and Motion Planning of a 3-Module Collaborative Indoor Pipeline Inspection Robot
Declaration
I hereby declare that the information provided above is true and accurate to the best of my knowledge.
KEY STRENGTHS
- Clear and professional communication
- Strong team collaboration and leadership ability
- Effective time management and organization
- Analytical thinking and decision-making
- Positive work attitude and adaptability
- Active listening and attention to detail
Timeline
HR–IT Intern
Source Technology
03.2022 - 06.2022
Project Manager
Mindful Automation
07.2021 - 01.2026
Customer Success Manager
Mindful Automation
01.2021 - 01.2026
Business Analyst
Mindful Automation
01.2021 - 06.2021
Team Leader (Freelance)
Zest Job Company
Customer Service Executive
Zomato
Customer Service Executive
Kotak Mahindra Bank
Bachelor of Engineering - Electronics & Telecommunication
Dr B. R. Ambedkar Institute of Technology, VTU
Diploma - Electronics & Communication
Bharati Educational Trust, DTE
SSLC - SSLC
St. Michael's School, KSEEB