Sylvan Lopes
Summary
Achieved seamless project transitions, underlining multitasking abilities and a commitment to excellence. Transition Specialist with deep understanding of organizational change and workforce development. Skillful in designing and implementing transition plans to facilitate successful business transformations.
Overview
6
6
years of professional experience
Work History
Global Services Specialist 2 - Payroll
Paychex IT Solutions India
Bengaluru
08.2022 - Current
- Developed and maintained platform-specific documentation, comprising operations manuals, engagement model documentation and training material or collateral.
- Attending daily calls with onshore to discuss project status, clarify questions, and provide support to the team.
- Created project status presentations for delivery to customers or project personnel.
- Being in the transition team, handling a single handle P731(TAX) project with onshore.
- Knowledge of software applications such as Citrix, Upstream (for communication with the client), Paychex Flex, HRIS, Database, Paychex Flex, FLOCK, Webors, and Microsoft Office.
- Entering data into payroll and administrative databases and software programs.
- Responding to payroll-related inquiries and resolving concerns.
- Quickly resolved payroll discrepancies and overpayments, maintaining balanced payroll accounts.
- Administered payroll for employees and oversaw corporate payroll reconciliation and tax activities.
- Worked on multiple projects such as Data Entry, Email Payroll, ERTC, Report Request, ECS Payroll
- Trained and mentored employees to maximize team performance.
Document Controller (HR Coordinator)
Integrated Logistics Co. KCSC
Al Ahmadi
02.2020 - 04.2022
- Responsible for organizing, validating and coordinating the documents within the organization.
- Retrieving specific documents when requested by different departments as well as control the flow of documents in and out of the department.
- Outlining a long term storage strategy, Utilizing Storage Software (ERP) and applications for electronic filing
- Utilised computers in organising and distributing documents within organisations, logging document activity for audit purposes.
Transaction Processing Associate
Accenture
Bengaluru
11.2018 - 08.2020
- Determine and address unidentified cash, and oversee the complete cash application process.
- At designated sites, process cash application functions to invoices, making sure the daily Receipt Reconciliation (DRR) is finished on time, accurately, and discreetly.
- Follow up on customer/internal conflicts, customer inquiries, and departmental collaboration to find a solution.
- Orders should be reconciled to customer books, with credits and debits verified and sent to the customer for pickup or reimbursement.
- Matched orders with invoices and recorded required information.
- Received and recorded cash, checks and transfers.
- Configured, administered and monitored SAP instances such as Central Instance, Message Server and Database Instances.
Education
Bachelor of Commerce - Human resource
St. Aloysius College(Autonomous)
Mangalore, KA2018
Skills
- Organizational development
- Training and coaching
- Customer focus
- Multitasking Abilities
- Data analysis
- Task prioritization
Timeline
Global Services Specialist 2 - Payroll
Paychex IT Solutions India
08.2022 - Current
Document Controller (HR Coordinator)
Integrated Logistics Co. KCSC
02.2020 - 04.2022
Transaction Processing Associate
Accenture
11.2018 - 08.2020
Bachelor of Commerce - Human resource
St. Aloysius College(Autonomous)
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