Sylvester Dunn
Indianapolis
Summary
Sales with 10+ years of experience driving profitability through strategic growth, leading teams, and quality control. Fiercely competitive in my approach to acquire business, and able to handle complex situations from a strategic perspective. Presently seeking a sales position high-growth company that offers opportunities for advancement into sales management.
Overview
11
11
years of professional experience
Work History
Sales Associate
Andy Mohr CDJR
03.2024 - Current
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
Sales Finance Manager
Rayskillman
10.2020 - 12.2023
- Responsibilities:
- 1. Engage customers in a professional and friendly manner to understand their automotive needs.
- 2. Showcase and demonstrate vehicles, highlighting features and benefits to match customer preferences.
- 3. Conduct test drives, providing detailed information on vehicle performance and specifications.
- 4. Effectively communicate pricing, financing options, and additional services to potential buyers.
- 5. Build and maintain strong customer relationships through follow-up communication.
- 6. Stay updated on product knowledge, industry trends, and competitor offerings.
- 7. Collaborate with the sales team to achieve individual and team sales targets.
- 8. Complete necessary paperwork and documentation for vehicle transactions.
- 9. Provide exceptional customer service throughout the sales process and beyond.
- 10. Attend training sessions to enhance sales skills and product knowledge.
Logistics Account Manager
Hometown Logistics
09.2019 - 10.2020
- Improved processes to increase efficiencies and reduce expenses without compromising customer service levels
- Assessed and targeted customer needs to cultivate productive and long-term relationships, while maintaining top satisfaction levels
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery
- Supported the Midwest delivery network consisting of 15 distribution centers and 15 stores
Sales Representative
ANGI Home Services
03.2017 - 08.2019
- Developed prospects into qualified sales opportunities for senior consultants to convert into paid advertisers
- Continuously exceeded monthly sales quotas and metrics
- Created interest in 250 prospects daily while following the sales process and communicating effectively to find a need for Angie's List advertising products or services
Sales Representative
NextDoor
01.2014 - 02.2017
- Led new client presentations and implemented marketing strategies which resulted in growth of customer base
- Formed relationships with referral partners in order to earn new business
- Created new business and trust with door-to-door sales and consistent cold calling
- Networked at events in order to create and maintain business relationships, and to expand business profits and revenues
Education
Exercise Science
Indiana University
Bloomington, IN2014
High School Diploma -
Pike High School
Indianapolis, IN2009
Skills
1 Effective identification and pursuit of potential clients
2 Strong ability to negotiate terms and close deals successfully
3 Cultivating and maintaining positive client relationships
4 Clear and Persuasive communication skills
5 Proficient in various closing strategies to secure deals
6 In-depth understanding of products/services for effective selling
7 Experience with customer relationship Management tools
8 Ability to adapt to changing market dynamics and customer needs
9Team Collaboration: Working collaboratively with internal teams for client success
Name
syldunn22@gmail.com,317-340-4825, 6317 Sugar Maple Dr Zionsville, IN 46077
Timeline
Sales Associate
Andy Mohr CDJR
03.2024 - Current
Sales Finance Manager
Rayskillman
10.2020 - 12.2023
Logistics Account Manager
Hometown Logistics
09.2019 - 10.2020
Sales Representative
ANGI Home Services
03.2017 - 08.2019
Sales Representative
NextDoor
01.2014 - 02.2017
High School Diploma -
Pike High School
Exercise Science
Indiana University
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