Sylvester Nandkumar Narkar

• Setting standards and objectives for different stores and departments.
• Optimizing and overseeing operations to ensure efficiency.
• Lead a team of store managers towards effective collaboration and attainment of goals
• Evaluate performance using key metrics and address issues to improve it
• Report to senior Manager on progress and issues.
• Back kitchen ops (Shadow kitchen)
• Ensuring SOP are followed by down the line store team.
• Analysis of OPS report on daily/weekly and monthly reports
• Ensure maintenance of equipment, facility and grounds
• Control Profit & loss by following cash control/security procedures, maintaining inventory, managing labor as per financial budget.
• Reviewing reports and taking appropriate action.
• Initiating Local Store Marketing activities & Driving Sales figures.
• Setting and building North Zone.(19 Stores)
• Currently leading a new project of Offline kitchen in Mumbai , Pune , Bangalore & Manipal.

• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Responsible conducting audits/ training checks (EGP).
• Taking care of SCM and controlling cost as per market rates
• Vendor management and equipment purchases
• Ensure maintenance of equipment, facility and grounds
• Initiating Local Store Marketing activities & Driving Sales figures
• Good experience in Home service (Delivery Business)
• Preparing Job Aid for Daily operation and for training purpose for new staff and new product roll out
• Managing instore software changes
• Out door catering (EVENTS)
• Promoted From -

1) Store Manager

2) Manager Production, procurement & Supply Chain (SCM) 3) Operation executive 4) Area Manager
5) Operation's Manager.

• Compile and transmit various progress reports to regional headquarters and inform them of any issues that Require their due consideration
• Develop weekly and monthly budgets that will serve to guide the restaurant operations and monitor operations to check that they are in line of the budget
• Perform routine inspection of the restaurant premises to ensure that everything is up to the standards and Procedure lay down by the company
• Assigned all staff to various sections and duties to ensure that all the necessary tasks are carried out on time
• Always avail my services for night shifts, weekends and holidays or in particularly busy times at the restaurant
• Ensuring all the necessary health and operational licenses are present in the outlet
• Responsible for opening and closing the cash register
• Promoted from - 1) Team Member (Mira road) 2) IDP (Thane Rutu Park) 3) Shift Manager - (Versova & Airoli) 4) Assistant Restaurant Manager ARM - (Growel Mall)