Sylvia Godinho
Mumbai
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
14
14
years of professional experience
Work History
Front Desk Executive
JC Enterprises
Mumbai
04.2017 - 03.2021
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Assisted guests with reservation modifications, cancellations, and special requests.
- Managed front desk maintenance of client records and lab data.
- Checked guests in out of hotel, made reservations, and processed payments.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
Verification Associate
First Advantage Talent Acquisition Solutions
Mumbai
10.2008 - 04.2011
- Improved turnaround times by consistently meeting deadlines for verifications completion.
- Managed a high-volume caseload while maintaining strict attention to detail and timeliness in completing tasks.
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Secretary CUM Assistant
ExattNet Technologies Pvt. Ltd
Mumbai
07.2007 - 09.2008
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Secretary
EURO TROUSERS Mfg.Co. (FZE)
Sharjah, UAE
01.2007 - 06.2007
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Education
Diploma - Computerized Personal Secretaryship
Davar’s College
01.2006
Higher Secondary Education - Commerce
Mumbai University
Mumbai 03.2005
High School -
St. Anthony High School
03.2003
Skills
- Decision Making
- Problem Solving
- Team Work
Personal Information
- Date of Birth: 06/20/87
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages spoken
English / Hindi / Marathi
Timeline
Front Desk Executive
JC Enterprises
04.2017 - 03.2021
Verification Associate
First Advantage Talent Acquisition Solutions
10.2008 - 04.2011
Secretary CUM Assistant
ExattNet Technologies Pvt. Ltd
07.2007 - 09.2008
Secretary
EURO TROUSERS Mfg.Co. (FZE)
01.2007 - 06.2007
Diploma - Computerized Personal Secretaryship
Davar’s College
Higher Secondary Education - Commerce
Mumbai University
High School -
St. Anthony High School