Sylvia Low
Nineveh
Summary
Pharmacy professional with comprehensive expertise in medication management and patient interaction. Adept at maintaining precise medication records, and supporting pharmacists in daily operations. Known for team collaboration and adaptability in dynamic environments, ensuring optimal patient care and workflow efficiency.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
St. Francis Outpatient Pharmacy
Indianapolis, IN
04.2026 - Current
- Collaborated with healthcare professionals to optimize patient care services.
- Supported daily pharmacy operations, contributing to a smooth workflow and efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
Certified Pharmacy Technician
Rightway Healthcare
Remote
12.2025 - 04.2026
- Provided accurate copay information to customers, ensuring clarity in their financial responsibilities.
- Explained plan benefits to clients, enhancing their understanding of available pharmaceutical services.
- Assisted in resolving customer inquiries and issues, contributing to improved satisfaction levels.
Monitor Technician
St. Francis
Indianapolis, IN
06.2025 - 12.2025
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in maintaining telemetry equipment to ensure accurate readings.
- Provided support in the interpretation of cardiac rhythm patterns for clinical decisions.
- Documented patient data accurately in electronic health records for effective communication.
Certified Pharmacy Technician
Walgreens
Franklin, IN
03.2025 - 07.2025
- Processed prescriptions accurately and efficiently to ensure timely patient care.
- Managed inventory levels and conducted regular stock checks to maintain optimal supply.
- Assisted pharmacists in preparing medications, including compounding and labeling as needed.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Certified Pharmacy Technician
Meijer
Franklin, IN
10.2020 - 02.2025
- Assisted pharmacists in preparing and dispensing medications according to prescriptions.
- Maintained accurate inventory levels of pharmaceuticals and supplies.
- Operated pharmacy software systems for prescription management and patient records.
- Educated patients on medication usage and potential side effects.
Education
Bachelor of Science - General Studies
Indiana University Columbus
Columbus, IN05-2021
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Prescription interpretation
- Insurance verification
- HIPAA
Timeline
Certified Pharmacy Technician
St. Francis Outpatient Pharmacy
04.2026 - Current
Certified Pharmacy Technician
Rightway Healthcare
12.2025 - 04.2026
Monitor Technician
St. Francis
06.2025 - 12.2025
Certified Pharmacy Technician
Walgreens
03.2025 - 07.2025
Certified Pharmacy Technician
Meijer
10.2020 - 02.2025
Bachelor of Science - General Studies
Indiana University Columbus