Versatile Senior Manager specializing in Production Engineering,New product Development,Project,Cost control and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
1.Productivity improvement by 15 % in Vehicle assembly by reducing 21
manpower by NVA reduction
2.Cost saving by 5 Rs/car by improving the cover material
3.Delivered all new models to customer locations within specific timeframes.
4.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
5.Resolved conflicts and negotiated mutually beneficial agreements between parties.
6.Prepared a variety of different written communications, reports and documents to ensure smooth operations.
7.Handled day-to-day running of 98% ensuring high levels of productivity and progression.
8.Used critical thinking to break down problems, evaluate solutions and make decisions.
9.Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
10.Proved successful working within tight deadlines and fast-paced atmosphere.
11.Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
12.Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
13.Actively listened to customers' requests, confirming full understanding before addressing concerns.
14.Conducted research, gathered information from multiple sources and presented results.
15.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
16.Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
17.Delivered exceptional level of service to each customer by listening to concerns and answering questions.
18.Collaborated with RQC SQA and PPM and suppliers to achieve the daily production targets and quality results
19.Demonstrated respect, friendliness and willingness to help wherever needed.
20.Increased customer satisfaction by resolving all the Dealer PDI issues issues.
21.Offered friendly and efficient service to all customers, handled challenging situations with ease.
22. Resolved problems, improved operations and provided exceptional service.