CAROLINE REEMA PAIS
Dubai
Summary
Detail-oriented Customer Service cum Accounts Assistant with over 6 years of experience across logistics, trading, accounts, and office administration. Currently supporting end-to-end shipping operations including quotations, import documentation, billing, stock control, and payment follow-ups. Well-versed with UAE logistics procedures and committed to accuracy, compliance, and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Customer Service cum Accounts Assistant
ECO WIDE LINE AND SHIPPING LLC
Dubai
07.2025 - Current
- Prepare quotations as per sales instructions and follow up with customers for business confirmation.
- Track confirmed import shipments and provide timely arrival updates to customers.
- Apply Delivery Orders (DO), process Bill of Entry (BOE), and handle port charge payments.
- Update job costing and prepare invoices in line with approved quotations after delivery.
- Manage trading-related activities and prepare corresponding trading invoices.
- Follow up on payments according to agreed credit terms.
- Maintain storage reports including inbound and outbound movements and stock summaries.
- Verify stock records and prepare monthly storage invoices.
Accountant cum Receptionist
Falcon Steel Corporation
Mangalore
07.2021 - 09.2023
- Managed accounting entries, bookkeeping, and customer interactions.
- Analyzed financial data to resolve discrepancies.
- Handled petty cash, daily office operations, and inventory of office supplies.
Accountant & Office Assistant
Karkera Electro Control
Mangalore
09.2020 - 04.2021
- Managed accounts payable and receivable.
- Performed bank reconciliations and invoice processing using Tally.
Education
Bachelor of Commerce -
Milagres College
India01.2016
Pre-University College -
St Anns PU College,
Mangalore, India04-2013
High School (SSLC) -
Canara Girls High School
Mangalore, India04-2011
Skills
- Microsoft Word
- Excel
- PowerPoint
- Tally ERP 9
- Tally Prime
- Foreign Accounting
- Daceasy
- Peachtree
- Saral Billing Software
- Data Entry
- Billing Systems
Languages
- Hindi
- Kannada
- Konkani
- Tulu
- English
- Hindi
- Kannada
- Konkani
- Tulu
Visa Status
UAE Residency Visa, 01/21/27
Timeline
Customer Service cum Accounts Assistant
ECO WIDE LINE AND SHIPPING LLC
07.2025 - Current
Accountant cum Receptionist
Falcon Steel Corporation
07.2021 - 09.2023
Accountant & Office Assistant
Karkera Electro Control
09.2020 - 04.2021
Bachelor of Commerce -
Milagres College
Pre-University College -
St Anns PU College,
High School (SSLC) -
Canara Girls High School