T. PRABHU SHANKAR

Versatile Senior Manager specializing in Retail Banking and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

• Earned Incentives throughout the Tenure with IDFC First Bank without any Miss and thereby achieving Higher Decile Score
• PAN India topper at ICICI Bank with 105% achievement of KRA
• Achieved Branch Profitability by High Quality Service and Relationship Management with HNW Clients
• Proficient in Identifying and Monitoring of Suspicious Transaction and their Timely Reporting
• Efficient in AML and KYC related due diligence Process
• Objection Handling and Cross Selling
• Prepaid Cards Operations and Salary Processing

• Passport Number: Available
• Father's Name: C.B.Thanigaimani
• Date of Birth: 10/12/83
• Nationality: Indian
• Marital Status: Married

• Successful Team Handling of up to 12 Members
• Recruited, Trained and Motivated the Team
• Enabled Team to achieve Targets and gets Incentivized by creating more Business opportunities and NTB Clients to Bank
• Conducted activities at Corporates for Various Cross Sell Products thereby promoting the Bank Salary Relationship as the Priority choice
• Worked Closely with Branch Banking Team, and other stake Holders for providing avenues for Business
• Motivating and Directing the team members by delegating Tasks and train them for their next level
• Initiated actions to ensure optimal response times and service levels; handled escalated matters
• Handling HNW clients, designing their portfolios, providing prompt & professional customer service
• Handling Demat and pension services to customers
• Cross selling of investment products like Mutual funds, General & life insurance products to clients
• Formulation and implementation of strategies for business development
• Leading and assisting team in planning & controlling their efforts and incorporating operational procedures & sales strategies for business opportunities & proposals in retail banking segment
• Handling allied banking software related to Fund transfer, Tax payments, Gold coins, Travel cards, Pre-paid cards etc

IRDA Certified