T. Radha
Hyderabad
Summary
I seek a position to utilize my skills and abilities in the industry that offers professional growth while being resourceful, innovative, and competitive. Organized and dedicated Administrative with a proven track record of exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Associate TATA AIA Life Insurance
Insurance Marketing Center
01.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Utilized CRM software to manage client relationships.
- Educated clients on insurance policies and procedures.
- Met with customers to provide information about available products and policies.
- Analyzed customer needs to provide customized insurance solutions.
- Analyzed risk factors to recommend appropriate coverage levels.
- Calculated premiums and established payment methods for sales.
- Generated leads through cold-calling, networking and other outreach methods.
- Collected premiums on or before effective date of coverage.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Administrative Executive Sri Venkateswara College
Administration
07.2022 - 12.2023
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Organized orientation events for incoming students, providing a smooth transition into college life.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted in student recruitment efforts by representing the college at open houses, fairs, and other events.
Data Entry Operator
Kuncham Software Solutions
06.2018 - 06.2019
- Completed data entry tasks with accuracy and efficiency.
- Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
- Verified data files prior to entry to maintain high data accuracy.
- Updated and maintained customer information, documents and records.
Primary School Teacher
Teachers
01.2012 - 07.2012
- Maintained positive and professional classroom environment throughout school year.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
- Developed strong relationships with parents, guardians, and colleagues through effective communication and collaboration, fostering a supportive learning environment for students.
- Designed daily lesson plans customized to student needs.
Primary Teacher
Teachers
01.2008 - 01.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
MBA - HR & Marketing
Vestal Institute of Management & IT, Vatluru, Affiliated To Andhra University
Eluru, Andhra Pradesh05.2011
Bsc (MPCs) -
D.N.R College
Bhimavaram05.2007
Intermediate (M.PC) -
Kasturba Junior College
Bhimavaram05.2004
Secondary School of Education (SSC) -
Z.P.H School
Kopalle05.2002
Skills
- C
- CSS
- HTML5
- Adobe Photoshop
- Adobe Dreamweaver
- Adobe Flash
- MS Office
Certification
CTech Level2 Web designing, Image Creative Education, 2016
Languages
Telugu
English
Hindi
Father'sname
Y. Venkatrao
Personal Information
- Date of Birth: 06/09/87
- Nationality: Indian
- Marital Status: Married
Projects
Workers Absenteeism a study with reference to MRF Tyres LTD., Medak unit, 2 months, 'Absenteeism' as 'the failure of a worker to report for work when he is scheduled to work'
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.
Timeline
Business Associate TATA AIA Life Insurance
Insurance Marketing Center
01.2024 - Current
Administrative Executive Sri Venkateswara College
Administration
07.2022 - 12.2023
Data Entry Operator
Kuncham Software Solutions
06.2018 - 06.2019
Primary School Teacher
Teachers
01.2012 - 07.2012
Primary Teacher
Teachers
01.2008 - 01.2009
MBA - HR & Marketing
Vestal Institute of Management & IT, Vatluru, Affiliated To Andhra University
Bsc (MPCs) -
D.N.R College
Intermediate (M.PC) -
Kasturba Junior College
Secondary School of Education (SSC) -
Z.P.H School
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