T. RADHIKA
Chennai
Summary
Dynamic AML Analyst with proven expertise at Tata Consultancy Services, excelling in KYC and sanction screening. Recognized for leading a 20-member team and enhancing quality control processes. Proficient in Lexis Nexis and committed to continuous improvement, I deliver impactful results while fostering collaboration and innovation.
Overview
12
12
years of professional experience
Work History
AML Analyst
Tata Consultancy Service
Chennai
08.2019 - Current
- Having experience on KYC screening, Payment and AML& sanction name screening.
- Reviewed customer profile and entity screening, validation on PEP and AML activities for US bank.
- Conducted customer/related party screening through Lexis Nexis and World Check.
- Involved in quality control processes for a team of 200 members.
- Performed root cause analysis and provided daily feedback.
- Managed a team of 20 members, providing training and innovative ideas.
Senior Customer Service Executive
Teleperformance
Chennai
08.2017 - 06.2019
- Handled customer complaints for Barclays Insurance process.
- Assured compliance with company policies while resolving customer queries.
- Maintained data protection and handled inquiries effectively.
- Excelled in performance targets and team management.
- A global leader in outsourced omnichannel customer experience management.
Analyst
HCL Technologies
Kanthanchavadi
07.2014 - 07.2016
- Performed payment processing for high-risk clients in the UK.
- Conducted screening and validated customer identities through various applications.
- Handled decision-making processes regarding customer PEP and risk assessments.
- Received two star performer awards for exceptional performance.
- IT service management company providing various services.
Education
B.com - Accounting and finance
Sri Krishnaswamy College
Chennai06.2014
Commerce -
St. Joseph Higher Secondary School
Chennai03.2011
Skills
- AML
- Kaizen
- KYC
- Lexis Nexis
- Microsoft Power Point
- Excel
- Project related application
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Training
CAMS, certified as an Anti-Money Laundering Specialist from Udemy
Accomplishments
- Recognized for my knowledge and competency in various activities, leading to appreciation from managers.
- Received multiple awards for my exceptional performance in all roles.
Timeline
AML Analyst
Tata Consultancy Service
08.2019 - Current
Senior Customer Service Executive
Teleperformance
08.2017 - 06.2019
Analyst
HCL Technologies
07.2014 - 07.2016
B.com - Accounting and finance
Sri Krishnaswamy College
Commerce -
St. Joseph Higher Secondary School