T SARANYA
Port Blair
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
District Rollout Manager
Prakhar Software Solutions Pvt.Ltd. under the Govt. project of National Informatics Centre(NIC)
Port Blair
12.2021 - Current
- Conducted regular status meetings with project stakeholders to ensure progress.
- Drafted reports on current rollout operations and proposed changes as needed.
- Provided technical assistance during the setup and installation process of services.
- Assisted in developing training programs for stakeholders on how to use newly updated services.
- Monitored the performance of all rollout activities.
- Resolved stakeholders inquiries and complaints requiring management-level escalation.
Executive Heldesk
AKAL Information Systems Ltd. under the Govt. project of National Informatics Centre(NIC)
Port Blair
11.2020 - 10.2021
- Generated reports related to helpdesk activities on a regular basis.
- Provided technical assistance to customers via phone, email, and online chat.
- Performed remote troubleshooting sessions with clients as required.
- Provided timely feedback about service requests status to stakeholders.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
Education
Some College (No Degree) -
Dr. B.R. Ambedkar Institute of Technology,
Andaman & Nicobar IslandsSome College (No Degree) -
Engineering Staff College of India
HyderabadSome College (No Degree) -
Bharat Sancher Nigam Limited
Port BlairSome College (No Degree) -
ALL INDIA RADIO
Port BlairSome College (No Degree) -
Naval Ship Repair Yard
Port BlairNew Renewable Resources of Energy
Port BlairSome College (No Degree) -
Indian Space Research Organization(ISRO)
Port BlairSkills
- Project Planning
- Team Leadership
- Scheduling and Coordinating
- Decision-Making
- Self Motivation
Languages
English
First Language
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Affiliations
- Elected as a College Cultural Secretary in Dr.B.R. Institute of Technology, Port Blair
- Attended 3 days workshop in Zoology Survey of India(ZSI)
- Participated in State Level Science Exhibition
Personality Traits
- Being a judge of myself as a hardworking, ambitious and a capable team player, I can contribute substantially to any venture or organization, I join.
Timeline
District Rollout Manager
Prakhar Software Solutions Pvt.Ltd. under the Govt. project of National Informatics Centre(NIC)
12.2021 - Current
Executive Heldesk
AKAL Information Systems Ltd. under the Govt. project of National Informatics Centre(NIC)
11.2020 - 10.2021
Some College (No Degree) -
Dr. B.R. Ambedkar Institute of Technology,
Some College (No Degree) -
Engineering Staff College of India
Some College (No Degree) -
Bharat Sancher Nigam Limited
Some College (No Degree) -
ALL INDIA RADIO
Some College (No Degree) -
Naval Ship Repair Yard
New Renewable Resources of Energy
Some College (No Degree) -
Indian Space Research Organization(ISRO)
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