Tabassum Banu

Sourcing, Candidates from different job platform Naukri, LinkedIn, Monster, etc..

Managing source mix with number of hiring

Screening the profiles based on the open position it and non it managing interview process following up with candidates

• Performing phone or video screenings to evaluate candidates' basic qualifications and interest.
• Assessing cultural fit by discussing company values and team dynamics.
• Asking competency-based questions to gauge experience and problem-solving abilities.

Coordinating for assessment and client interview with candidates

Handling salary negotiation

Completing onboarding formalities

Managing the Daily Tracks of number of hiring

Rolling of the offer letters

Conducting the induction making the new employees understand the policies of the organization

Team Handling Connecting daily Performance giving feedbacks.

Collaborating with hiring managers to understand the specific requirements for the role.

• Keeping accurate records of all recruitment activities and candidates.
• Providing regular recruitment performance reports to senior management.
• Analyzing hiring metrics (time to hire, cost per hire, offer acceptance rate) to improve future hiring processes.
• Completed human resource operational requirements by scheduling and assigning employees.
• Ensuring that recruitment processes comply with anti-discrimination laws and other legal requirements (e.g., equal opportunity, wage transparency).

Conducting employee engagement program

Work on tools Application track system, Success Factor, etc.

• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Assisted with writing job postings and job descriptions for boards.
• Screening, Sourcing, shortlisting profiles
• Coordinating with interviews assessment and Cilent rounds rolling out offer letter onboarding
• Hiring for IT and Non IT profiles
• Supply chain. R2R, P2P, SDM, DSE, etc
• Hiring for Australia recruitment.
• Maintaining daily trackers

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Multitasked to handle diverse customer needs in high-volume Type setting, prioritizing tasks to keep up with challenging deadlines.
• Helped streamline repair processes and update procedures for support action consistency.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Responded to customer inquiries and provided technical assistance over phone and in person.

• Responded to customer requests for products, services, and company information.
• Handling angry customer
• Meeting daily target on calls
• Resolving customer issues and giving them resolution on the service
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