Tabbi Mehra
DELHI
Summary
Dynamic Operations Executive with a proven track record at Trade Udhaar Pvt, enhancing customer relationships and solving complex issues. Excelled in customer engagement and quality assurance, driving service improvements. Mentored new hires, showcasing leadership and problem-solving skills. Achieved notable customer satisfaction, contributing to team targets and company growth.
Overview
4
4
years of professional experience
Work History
Operations Executive
Trade udhaar pvt
Noida
01.2024 - 05.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Support Executive
redcliffe pvt ltd
Noida
06.2022 - 12.2023
- Contacted customers about potential service upgrades, new services and account changes.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Customer Care Executive
Ienergizer pvt ltd
Noida
10.2020 - 05.2022
- Participated in weekly team meetings to discuss targets, achievements, and customer service metrics.
- Conducted customer satisfaction surveys and recommended product improvements to management based on feedback.
Education
High School Diploma -
Sos Hermann Gmeiner School
Faridabad03-2017
Prsuing BA -
Indira Gandi National University
FaridabaadSkills
- Customer relationship management
- Customer engagement
- Problem solving
- Quality assurance
- Service enhancement
Timeline
Operations Executive
Trade udhaar pvt
01.2024 - 05.2024
Customer Support Executive
redcliffe pvt ltd
06.2022 - 12.2023
Customer Care Executive
Ienergizer pvt ltd
10.2020 - 05.2022
High School Diploma -
Sos Hermann Gmeiner School
Prsuing BA -
Indira Gandi National University
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