Proven expertise in customer support and recruitment, honed at Teleperformance and Taskus Oorja. Excelled in client handling and talent acquisition, showcasing strong interpersonal skills and technical troubleshooting. Achieved significant improvements in customer satisfaction and streamlined hiring processes, demonstrating exceptional problem-solving and multitasking abilities.
Developed skills in recruitment coordination within fast-paced corporate setting, focusing on talent acquisition and candidate management. Excel in maintaining strong communication lines and ensuring efficient recruitment processes. Seeking to transition into new field where these transferrable skills can drive impactful results.
Customer Support Executive (BPO)
• Handled calls, emails, and chat support.
• Resolved customer queries and ensured satisfaction.
Recruitment Associate
• Sourced and screened candidates.
• Assisted in interviews and hiring processes.
Highlighted Skills: