Tabitha Goodson
Clarksville
Summary
Dedicated and flexible professional experienced in team collaboration and customer service. Achieved high-quality results in fast-paced environments through strong organizational skills and commitment to safety. Focused on continuous improvement and operational efficiency while fostering a positive workplace culture.
Overview
23
23
years of professional experience
Work History
Assembly/Production Worker
Toyoda Gosei
New Albany
10.2023 - Current
- Operated machinery to assemble automotive parts, contributing to streamlined production processes.
- Followed quality control procedures to meet production standards.
- Inspected finished products for defects and ensured compliance.
- Inspected product quality prior to packaging and shipment.
- Tracked production data to monitor output and identify trends for process optimization.
- Trained new employees on operational procedures, enhancing team competency and workflow.
- Reported any issues to supervisor immediately for resolution.
- Attended regular training sessions to increase machine operating skills.
Assembly Worker
TG Missouri
New Albany
02.2019 - 06.2022
- Maintained fast and steady pace to consistently meet production goals.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Completed accurate assembly work by positioning and aligning components.
- Organized workstation to ensure production parts, tools, test equipment, and documentation were stored and maintained efficiently.
- Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
- Inspected finished parts and components to uphold QA standards and identify defects before packaging.
- Inspected finished products for quality and compliance with specifications.
- Assembled components using hand tools and automated machinery.
- Educated new employees on assembly techniques and safety procedures.
- Reported production issues to supervisors for prompt resolution and support.
- Used hand and power tools to assemble products.
Crew Member Trainer
McDonald's Restaurant
Louisville
09.2017 - 02.2019
- Provided hands-on training to increase employee efficiency across all operational areas.
- Instructed new team members on correct procedures for all areas of operations.
- Developed and implemented strategies to enhance team performance and improve operational processes.
- Guided trainees in safety protocols and inventory management to achieve operational thresholds.
- Stayed up to date on requirements of all team positions to optimize training.
- Developed supplementary training materials to support learning.
- Clarified training objectives and expectations to enhance comprehension.
- Created and offered additional materials to enhance training.
- Evaluated client processes, employee performance and training progress to determine additional training needs.
Shift Leader
Spirit Halloween Super Store
Louisville
07.2016 - 11.2018
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Mentored and managed a team of 7 staff members to enhance performance.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Resolved customer complaints and reported issues to senior management.
- Coordinated inventory receiving, auditing, and restocking to ensure stock availability during shifts.
- Designed team building activities to enhance staff engagement and support up-selling efforts.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Upheld company standards and compliance requirements for operations and cleanliness.
Crew Member Team Leader
White Castle
Clarksville
03.2003 - 12.2016
- Developed and implemented strategies that enhanced team performance and streamlined operational processes.
- Instructed new team members on correct procedures for all areas of operations
- Mentored newly hired crew members to prepare each for job roles.
- Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
- Resolved issues among crew members by addressing problems immediately and mediating disagreements.
- Maintained work environments that encouraged compliance with safety laws and employment guidelines.
- Enforced safety mandates and OSHA restrictions with good leadership skills.
Department Head
Phoenix Hill Tavern
Louisville
08.2012 - 08.2015
- Implemented departmental policies and procedures to ensure compliance with state and federal laws.
- Hired, trained and coached employees to deliver world-class customer service.
- Supervised 20+ full-time and 15+ part-time employees.
- Cultivated a culture of empowerment and innovation, enhancing employee engagement.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assessed, optimized and elevated operations to target current and expected demands.
- Built and managed relationships with vendors through effective contract management and price negotiations.
- Monitored shrinkage and safety compliance, analyzed sales and inventory data to identify trends and prepare management reports.
- Performed opening and closing duties, including cash management.
Shift Manager/Key Holder
Jimmy John's Gourmet Sandwiches
Louisville
06.2006 - 04.2009
- Maintained store cleanliness and organization to enhance customer experience.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Resolved employee issues and conflicts through coaching and feedback to foster a positive work environment.
- Updated employee schedules to ensure optimal coverage during peak customer periods.
- Created and arranged attractive promotional displays to enhance product visibility in the store.
- Coordinated and facilitated in-store promotional events to boost customer engagement and sales.
- Processed customer transactions at the cash register.
Education
Some College (No Degree) - Business Management
JCTCS
Louisville, KYSkills
- Assembly techniques
- Product assembly
- Quality inspections
- Component checking
- Assembly methods
- Machining familiarity
- Material handling
- Loading and unloading
- Production logistics
- Stockroom procedures
- Inventory tracking
- Process adherence
- Safety compliance
- PPE use
- Safety training
- Production support
- Efficiency improvement
- Production efficiency
- Problem solving
- Accuracy
- Component organization
- Boxing and labeling
- Product displays
- On-the-job training
- Team coordination
- Adaptable
- Adaptive team player
- Organization and prioritization
- Trustworthy
- Customer-oriented
- Team collaboration
- Team management
- Workforce development
- Decision-making
- Critical thinking
- Problem solving
- Assembly methods
Timeline
Assembly/Production Worker
Toyoda Gosei
10.2023 - Current
Assembly Worker
TG Missouri
02.2019 - 06.2022
Crew Member Trainer
McDonald's Restaurant
09.2017 - 02.2019
Shift Leader
Spirit Halloween Super Store
07.2016 - 11.2018
Department Head
Phoenix Hill Tavern
08.2012 - 08.2015
Shift Manager/Key Holder
Jimmy John's Gourmet Sandwiches
06.2006 - 04.2009
Crew Member Team Leader
White Castle
03.2003 - 12.2016
Some College (No Degree) - Business Management
JCTCS