Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tahir Hussain

Jammu Jammu And Kashmir

Summary

Dynamic Service Coordinator with a proven track record at Eureka Forbes Ltd Franchise, excelling in client support and technical troubleshooting. Expert in Microsoft Dynamics 365 Portal, enhancing franchise operations significantly. Known for a positive attitude and leadership skills, consistently delivering solutions that exceed customer expectations and drive operational excellence.

Overview

7
7
years of professional experience

Work History

Service Coordinator

Eureka forbes ltd Franchise
Jammu
08.2018 - 02.2025
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Monitored email and phone communication to provide prompt responses and solutions.
  • Updated internal systems with information related to new or revised services.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Education

Civil Engineering Diploma - Civil Engineering

JKSOS
Jammu Jammu And Kasshmir India
03-2017

Skills

  • Service monitoring and evaluation
  • Ongoing client support
  • Notetaking and documentation
  • Program follow-up and assessment
  • Microsoft Dynamics 365 Portal (4 years) Experience – Customized and managed franchise-specific portal solutions to optimize operations
  • Customer service

Languages

Hindi
First Language
English
Beginner
A1
Kashmiri
Beginner (A1)
A1

Timeline

Service Coordinator

Eureka forbes ltd Franchise
08.2018 - 02.2025

Civil Engineering Diploma - Civil Engineering

JKSOS
Tahir Hussain