TAHIR NAZIR

Branch Manager

ICICI Bank Limited

Srinagar

08.2015 - Current

8+ Years of work experience with intricate understanding of relevant banking practices, corporate policies and compliance requirements
Working with key business areas to define new processes that meet required AML governance standards can be applied to the monitoring of transactions within the Global Markets business
Capture information and documents from internal system/ teams as per established norms of bank's KYC policy
Understanding the various sources of wealth generation for the clients and analyzing the information
Complete extensive due diligence using banking standards in accordance with AML and other regulatory standards to assist branch and prevent operational and reputation risk
Work with Management to implement process improvements that are developed
Monitored expenditures to mitigate risk of overages
Applied customer feedback to develop process improvements and support long-term business needs
Delivered feedback to decision-makers regarding employee performance and training needs
Developed and maintained relationships with customers and suppliers through account development
Evaluated suppliers to maintain cost controls and improve operations
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
Manage end-to-end processes including workforce planning, recruitment, performance management and all people management practices.
Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
Monitored financial performance of the branch on a monthly basis.
Developed strategies to increase customer satisfaction and loyalty.
Coordinated promotional campaigns for new products or services in order to boost sales revenue.
Designed sales and service strategies to improve revenue and retention.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Created financial management mechanisms to minimize financial risk to business.