Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
Websites
Timeline
Generic
Tahreema Shabir

Tahreema Shabir

BENGALURU

Summary

Detail-oriented account specialist with expertise in analyzing financial data and resolving complex transactions. Proven ability to maintain composure and deliver solutions under pressure while collaborating effectively with team members.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account specialist 3

JP MORGAN & CHASE
BENGALURU
05.2024 - Current
  • Applied appropriate accounting principles when processing complex transactions involving multiple entities or currencies.
  • Specialized in processing and resolving cases related to deceased account holders.
  • Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
  • Analyzed financial data to identify discrepancies in account balances and ensure accuracy of records.
  • Evaluated customer assets and liabilities when assessing creditworthiness.
  • Provided guidance and support to junior staff members as needed.
  • Identified opportunities for process improvement within the department.
  • Collaborated with underwriters on complex transactions involving multiple parties.
  • Identified valuable solutions for customers with credit problems.

Fraud Prevention Specialist

JP MORGAN & CHASE
BENGALURU
12.2022 - 05.2024
  • Verified fraudulent check transactions by reviewing endorsements, customer profiles, and transaction activity, preventing significant financial losses.
  • Handled bank-initiated account closures for fraudulent activities, ensuring compliance with internal risk controls and regulatory requirements.
  • Investigated new account fraud schemes involving fraudulent check deposits, proactively mitigating risks, and strengthening fraud-prevention processes.
  • Processed and reviewed fraud claims, deposit review cases, and high-risk transaction escalations with accuracy and within strict SLA timelines.
  • Evaluated the effectiveness of current fraud prevention tools and recommended improvements.
  • Created reports detailing key insights gained through analysis of data related to fraud incidents and cases handled by the department.

Freelancer

Event management
bangalore
12.2020 - 12.2022
  • Created content for various websites, blogs, and social media accounts.
  • Collaborated with team members to develop creative ideas for upcoming projects.
  • Maintained positive working relationship with fellow staff and management.
  • Oversaw all aspects of event production from conception through completion.
  • Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
  • Organized venues, budgets, guest lists, catering, and event timelines.
  • Developed and maintained relationships with key stakeholders, including sponsors, partners, and suppliers.

Education

GED -

The Oxford College , Bangalore University
Bangalore, Karnataka
12-2020

Skills

  • Calm under pressure
  • Excellent communication
  • Networking
  • Public speaking
  • Training & Development
  • Flexible and adaptable
  • Interpersonal communication
  • Problem resolution
  • Account administration
  • Client engagement
  • Goal setting
  • Decision-making
  • Account servicing

Certification

  • Understanding prompt engineering
  • Generative AI concepts
  • Understanding artificial intelligence
  • Large language models (LLMs) concepts
  • Introduction to ChatGPT
  • AI ethics
  • Introduction to SQL
  • Business Analyst short Assessment

Affiliations

Employee Engagement & Recognition
• Spearheaded multiple Rewards & Recognition programs to boost employee morale and performance.
• Served as Head of the Employee Engagement Committee, leading initiatives to foster collaboration, inclusivity, and a positive workplace culture.
• Organized and hosted large-scale employee engagement events, improving participation and strengthening cross-team relationships.

Accomplishments

Awards and recognition
• Quality Champion Award – Recognized for consistently delivering high-quality work, with accuracy and attention to detail
• Falcon Award – Honored for exceptional performance, agility, and going above and beyond in achieving organizational goals

Languages

Urdu
First Language
English
Advanced (C1)
C1

Timeline

Account specialist 3

JP MORGAN & CHASE
05.2024 - Current

Fraud Prevention Specialist

JP MORGAN & CHASE
12.2022 - 05.2024

Freelancer

Event management
12.2020 - 12.2022

GED -

The Oxford College , Bangalore University

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Tahreema Shabir