Tahtiana DeLaVega
Dedicated and personable with a proven track record of providing exceptional customer service and ensuring patient satisfaction.
A current Dental Assistant Student with strong patient service and medical front office experience seeking an externship to develop chairside assisting and clinical skills. Passionate about providing compassionate patient care, maintaining a safe clinical environment, and supporting dental teams through excellent communication, organization, and professionalism. Eager to learn and contribute in a fast-paced dental practice.
Work History
Patient Registration Specialist
1 Year 5 Months- Greet and check in patients while creating a welcoming and professional environment.
- Verify insurance eligibility and patient demographics for accurate billing.
- Schedule, reschedule, and confirm patient appointments.
- Maintain HIPAA compliance while handling confidential patient information.
- Communicate effectively with providers, clinical staff, and patients.
- Manage high patient volume while maintaining accuracy and professionalism.
- Managed appointment scheduling using electronic health record systems to optimize clinic operations.
Front Desk Receptionist
1 Year- Managed incoming calls, provided information, and directed calls to appropriate departments, ensuring efficient communication.
- Managed incoming calls, provided information to callers, and directed calls to appropriate Departments.
- Performed general clerical duties including typing, memos, and processing facility mail.
- Assisted Marketing Team in promoting facility services and events, enhancing community awareness and engagement.
- Ensured a safe working environment and adhered to facility safety protocols.
- Supported business office duties, facilitating mail distribution and payment collection to maintain operational flow.
Education
High School Diploma
Dental Assistant - Dental Assisting
Currently obtaining classwork in:
- Chairside Assisting
- Infection Control
- Dental Radiography
- Instrument Identification
- Sterilization
- Dental Materials
- OSHA & HIPAA
- Dental Charting
- Expected to graduate September of 2026.
- Externship required.
- Expected to obtain radiography certification around the end of September.
- Current CPR certification
Skills
Certification
- HIPAA Training
- First Aid Training
- Radiology Certification (when obtained)
- CPR Certification
- Rhetoric: The Art of Persuasive Writing and Public Speaking (Harvard X)
- Communication Skills for Dialoguing Across Differences (CatalystX)
- HOPE: Human Odyssey to Political Existentialism (PrincetonX)