Taj Ahammad Shaik
Manager IT
Hyderabad
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
IT Manager
Qualcomm
Hyderabad
05.2011 - Current
- Offering 16+years of Experience in ITES/ Service desk and Contact Support
- Assisted in development of long-term strategies to grow department and resources.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Updated customers and senior leaders on progress and roadblocks.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
Education
Bachelor of Commerce
Osmaniya University
Hyderabad 05.1999 - 06.2001
Skills
Operating Systems
Networking
ECRM Tools
Quality assurance
Project lifecycle management
Product development
Requirements analysis
Multitasking Abilities
Decision-Making
Interpersonal Communication
Timeline
IT Manager
Qualcomm
05.2011 - Current
Bachelor of Commerce
Osmaniya University
05.1999 - 06.2001