Overview
Work History
Summary
Education
Skills
Timeline
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Tajinder Singh

Wz- 283/332 Maddi Wali Gali No.10 Vishnu Garden, New Delhi-110018

Overview

4
4
years of professional experience

Work History

Senior Sales Agent

Aero Flight Solutions Pvt Ltd
New Delhi
10.2021 - Current
  • Coordinated flight, hotel, and car rental arrangements for clients, including rebooking to optimize itineraries and reduce costs on existing reservations.
  • Utilized global distribution systems (Amadeus, Sabre, and Travelport) to book and rebook flights, hotels, and car rentals, consistently securing the best and lowest available fares to maximize client savings.
  • Provided clients with detailed flight information and routing options via phone and email, ensuring clarity, accuracy, and exceptional customer service.
  • Conducted analysis of flight routes, ensured clients possessed the required travel documents, and handled flight changes to support smooth and efficient travel planning.
  • Authenticated cardholders using company-standard verification protocols finalized travel bookings and ensured prompt delivery of e-tickets to clients.
  • Spearhead weekly and monthly reporting on customer satisfaction metrics, highlighting key insights and trends to senior management.
  • Performed quality checks on work completed by junior employees, and corrected errors to maintain accuracy and service standards.
  • Resolved booking errors and handled escalations through calls and emails, while delivering product support and securing the best available fares for clients.

Summary

Dynamic Senior Sales Agent | Aero Flight Solutions Pvt Ltd
Specializing in Travel Itinerary Management & Booking Optimization

Proven expertise in enhancing customer satisfaction through effective problem-solving and team leadership. Skilled in utilizing global distribution systems (GDS) to secure optimal fares, ensuring consistent delivery of exceptional service and value to clients. Track record of efficiently managing complex travel bookings, optimizing itineraries, and fostering strong customer relationships.

Creating customized, cost-effective, and time-efficient travel plans for individuals and groups.

Booking through B2B/B2C platforms, comparing deals, and accessing exclusive agency fares.

Education

Bachelor of Arts - Human Culture And History

University of Delhi
New Delhi
08-2021

Sa

Skills

  • Territory management
  • Sales presentations
  • Pipeline management
  • Sales analytics
  • CRM proficiency
  • Team building

Timeline

Senior Sales Agent

Aero Flight Solutions Pvt Ltd
10.2021 - Current

Bachelor of Arts - Human Culture And History

University of Delhi

Sa

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Tajinder Singh