Summary
Overview
Work History
Education
Skills
Languages
Hobbies: Travel, Blogging, Learning Language, Community Involvement Reading, Volunteering
Timeline
Generic
TAKU Dumi

TAKU Dumi

Summary

Proactive and customer-focused, excelled at Adani as a Lounge Attendant, enhancing guest satisfaction and streamlining operations. Leveraged organizational skills and first aid training to ensure safety and efficiency. Achieved a seamless travel experience for guests through effective communication and teamwork, significantly improving client relations and operational flow.

Demonstrated ability in efficiently managing lounge operations and enhancing guest experiences through attentive service and effective communication.

Offering positive attitude and willingness to learn and grow in hospitality setting. Contributes by quickly adapting to new procedures and assisting with guest needs. Ready to use and develop strong interpersonal and organizational skills in Lounge Attendant role.

Overview

2
2
years of professional experience

Work History

Lounge Attendant

Adani
02.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Managed high-volume periods with ease, prioritizing tasks while maintaining a friendly demeanor towards guests.
  • Assisted guests with flight information and travel arrangements, ensuring a seamless travel experience.
  • Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming colleagues.

Education

Bachelor of Arts - History

Saint Claret College
Ziro, Arunachal Pradesh
06-2021

Skills

  • Customer Service
  • First aid training
  • Reservation management
  • Organizational skills
  • Guest relations
  • Communication
  • Teamwork
  • Time Management

Languages

English
Hindi

Hobbies: Travel, Blogging, Learning Language, Community Involvement Reading, Volunteering

Travel: I enjoy exploring new places, experiencing different cultures, and trying out local cuisines. It's fascinating to see how diverse our world is and to learn from each journey.

Blogging: I find joy in sharing my thoughts and experiences through writing. Blogging allows me to connect with others who share similar interests and to contribute to online communities.

Learning Languages: Languages are like windows into different cultures. I find it rewarding to learn new languages as it opens up opportunities for deeper connections and understanding when traveling or meeting people from different backgrounds.

Community Involvement: Being part of a community and contributing positively is important to me. Whether it's through volunteering, participating in local events, or supporting causes, I believe in giving back and making a difference where I can.

Reading: I'm an avid reader across various genres, from fiction to non-fiction, science to philosophy. Reading enriches my understanding of the world and keeps me curious and engaged.

Volunteering: I value the opportunity to contribute my time and skills to help others. Whether it's volunteering for environmental projects, educational programs, or community initiatives, it's fulfilling to be able to make a meaningful impact.

These hobbies not only enrich my life personally but also allow me to connect with others and contribute positively to the world around me.

Timeline

Lounge Attendant

Adani
02.2023 - Current

Bachelor of Arts - History

Saint Claret College
TAKU Dumi